US-Manager

Apple Inc.; Austin (TX); On-site; USD 58,000 - 87,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Discounted products

Education reimbursement

Bonuses or relocation

Job summary

Apple Inc. in Austin seeks a US-Manager to lead a high-performing team on the sales floor. You’ll inspire, coach and develop staff while delivering memorable customer experiences.

Responsibilities include hiring and training, overseeing inventory and visual merchandising, and working with the business team to ensure smooth operations. A passion for Apple technology and flexibility in schedule are essential.

Qualifications

• Five years of experience in a customer-facing sales setting.
• Proven ability to drive customer experiences through staff development.
• Calm leadership in a fast-paced retail environment.
• Multilingual ability is a plus.

Responsibilities

• Inspire and develop a high-performing sales team.
• Hire train and coach staff across roles.
• Oversee inventory and visual merchandising.
• Partner with business teams to deliver customers' experiences.

Skills

Leadership

Customer experience

Team development

Adaptability

Retail leadership

Job description

US-Manager

Weekly Hours: 40

Do you have a passion for teaching and building relationships with others? Keeping an Apple Store thriving requires a diverse set of leadership skills and as a Manager you’re a master of them all. In the store’s fast-paced dynamic environment you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn shop and get support. Most importantly you share the Apple vision with employees and customers.

Key Qualifications

• Proven ability to drive amazing customer experiences — and results — through team development.
• Experience with diplomatically managing multiple commitments to customers staff and operations.
• Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

Description

As a Manager you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere you guide the talent that provides technical support and training while working in partnership with the business team. And behind the scenes you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring training and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job and you make it look easy.

Additional Requirements

• You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.
• Cross-industry experience is welcome.
• You have a passion for learning about Apple technology and products.
• Multilingual ability is a plus.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

Pay & Benefits

At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $42.50 and $63.75/hr and your base pay will depend on your skills qualifications experience and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.

• Comprehensive medical and dental coverage
• retirement benefits
• a range of discounted products and free services
• for formal education related to advancing your career at Apple reimbursement for certain educational expenses — including tuition
• Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits.

Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.