[US DC] Manager, Reliability Engineering

HelloFresh; Phoenix (AZ); On-site; USD 77,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Parental leave

Generous PTO

Employee discount

Snacks, meals & beverages

Team outings

Employee Resource Groups

Job summary

HelloFresh in Phoenix seeks a Manager, Reliability Engineering to lead facilities maintenance and reliability for the fulfillment center, overseeing the planner/scheduler, inventory specialist, and refrigeration technicians while directing maintenance projects and safety compliance.

You will drive reliability initiatives, partner with engineering and operations, and implement predictive maintenance, RCA, and FMEA to minimize downtime and improve operational efficiency in a fast-paced environment.

Qualifications

• 5+ years experience managing facilities maintenance/operations and reliability in Food/Beverage/Perishables/Distribution.
• Bachelor's Degree preferred; HS diploma or GED required.
• On-site shop floor leadership with direct staff interaction.
• Strong integrity, ethics, and communication with cross-functional teams.

Responsibilities

• Oversee M&RE-related projects including facilities maintenance (electrical, refrigeration, building, grounds).
• Asset Performance: implement RCMM, RCA, and FMEA to reduce downtime.
• Oversee predictive maintenance using condition-monitoring technologies (e.g., vibration analysis, infrared thermography).
• Motivate, engage, coach, and inspire a team of specialists and drive change from within.
• Manage outside vendors and coordinate planned/unplanned repairs; ensure maintenance regulations are followed.
• Maintain current list of contractors to handle emergencies promptly.
• Identify problems and brainstorm improvement ideas for the fulfillment center.

Skills

Facilities management

Operations leadership

Reliability engineering

Team coaching

Communication

OSHA compliance

Education

Bachelor’s degree preferred

High school diploma or GED required

Tools

Refrigeration systems

Electrical systems

Automation systems

Blueprint reading

Job description

Come see what’s cookin’ at HelloFresh!

Manager, Reliability Engineering

At HelloFresh, we aim to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all around the world and deliver delicious meals to millions of people. We are the industry leader in meal-kit subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people. Our team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.

Job Snapshot

As the Reliability Manager, you will oversee the maintenance and reliability planner/scheduler, inventory specialist, and industrial refrigeration technicians for your assigned building. Additionally you will take direct ownership of all maintenance projects for your site, including but not limited to utility expansion/modification, new equipment installation in coordination with engineering, and refrigeration system projects. You will take a hands‑on approach to leadership, effectively engaging, motivating, and coaching team members. Partnering with the M&RE senior leadership team, you will define, develop and deliver the facilities maintenance roadmap and set the standard for operational efficiency for your fulfillment center.

You will…

• Oversee M&RE-related projects including facilities maintenance including electrical, refrigeration, building, and grounds
• Asset Performance: Implement Reliability-Centered Maintenance (RCM), root cause analysis (RCA), and failure mode and effects analysis (FMEA) to reduce downtime.
• Oversee predictive maintenance for the future such as implementing condition-monitoring technologies like vibration analysis, infrared thermography ect. \
• Motivate, engage, coach, and inspire a team of specialists, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within
• Manage outside vendors and facilitate planned and unplanned repairs
• Ensure that maintenance regulations are followed
• Maintain a current list of contractors to ensure that all emergency repairs are handled in a timely manner
• Identify problems and brainstorm improvement ideas for the fulfillment center

You are…

• Customer Centric: You are passionate about delivering on commitments to your customers
• Bold: you have passion and grit; you're not afraid to give feedback to your team and your manager
• Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
• Decisive: You realize when making a decision is as important as the time it takes to make that decision
• Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy deep diving issues to find a solution

You have…

• 5+ years’ experience managing facilities maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry
• Bachelor's Degree preferred; high school diploma or GED required
• Interest in spending most of your time on the shop floor and working directly with all levels of staff
• High level of integrity and ethics with excellent follow-through
• Excitement for working in a start-up environment with a high level of ambiguity and change
• Effective communicator for employees, direct reports, cross-functional teams, and senior leadership
• Well versed in OSHA regulations and compliance; OSHA certified a plus
• Exposure to mechanical, electrical, automation and refrigeration systems
• Able to read and interpret blueprints, manuals, and schematics
• Comfortable working in cold environments with some areas of facility at 40F
• Flexibility to work weekends, holidays and/or nights

You’ll get…

• Competitive salary & 401K company match that vests immediately upon participation
• Paid parental leave (16 weeks)
• Generous PTO policy
• Day one benefit coverage for health/dental/vision ($0 monthly premium and other flexible health plans)
• 75% discount on your subscription to HelloFresh, as well as other product initiatives
• Snacks, coffee & catered meals
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran

Texas Pay Range

$77,175—$94,500 USD

Newark, NJ Pay Range

$88,935—$108,900 USD

Arizona Pay Range

$77,175—$94,500 USD

Illinois Pay Range

$83,055—$101,700 USD