US Consumer Accessories and Services eCommerce Account Manager

Apple Inc.; United States; Remote; USD 139,000 - 210,000; Full time

Job summary

Join a forward-thinking company as a US Consumer Accessories and Services eCommerce Account Manager. In this dynamic role, you will spearhead partnerships with major eCommerce platforms, driving sales growth and enhancing customer experiences. You'll engage in strategic planning, analyze consumer trends, and collaborate with cross-functional teams to implement innovative initiatives. This position offers a unique opportunity to influence the adoption of the Apple ecosystem while working in an inclusive environment that values diversity and innovation. If you're passionate about sales and eCommerce, this is the perfect chance to make a meaningful impact.

Benefits

Comprehensive medical and dental coverage

Retirement benefits

Employee stock purchase plan

Tuition reimbursement

Discounted products and free services

Discretionary bonuses

Relocation assistance

Qualifications

• 10+ years of sales experience, preferably with eCommerce partners.
• Proficient in business planning and strategic project management.

Responsibilities

• Drive sales growth through effective marketing and account management.
• Analyze trends and collaborate with cross-functional teams.

Skills

Sales Experience

Business Planning

E-commerce Optimization

Strategic Project Management

Analytical Skills

Collaboration Skills

Education

Bachelor’s Degree

Tools

XLS

Marketplace Vendor Platforms

Job description

US Consumer Accessories and Services eCommerce Account Manager

Imagine what you could do here. The people here at Apple don’t just create products —they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. Our US Consumer organization collaborates with our channel partners to seek new opportunities, develop account plans, and implement programs to grow the business, resulting in industry-leading customer experiences and expanded adoption of the Apple ecosystem.

As a US Accessories and Services eCommerce Account Manager, you will drive the partnership with Amazon on accessories and services categories to expand adoption of the Apple ecosystem and to deliver a great customer experience. This role will also develop and implement new initiatives in partnership with our account and cross-functional teams.

Description

• Responsible for achieving sales growth in alignment with annual sales plans and goals/objectives. Drive demand-generation activities through effective marketing plans.
• Analyze consumer trends, business opportunities and partner capabilities; identify and articulate growth drivers, build a strategic account plan, and collaborate with cross-functional teams to build and implement each initiative from the ground up.
• Develop narratives supported by data to justify proposed strategies or deals to senior management both internally and externally.
• Partner with finance, planning and logistics to provide ongoing partner forecast and to manage inventory levels.
• Collaborate with partners as well as Apple cross-functional teams to maximize traffic drivers, conversion and return on marketing investments.

Minimum Qualifications

• Generally requires 10+ years of sales experience with a preferred focus on selling direct to major eCommerce partners and/or managing marketplace channels and large catalogue of products. Category management and sales experience in Audio or the Mobile and Computer Accessory space a plus.
• Proven experience balancing delivering on short-term sales goals, while creating sustainable growth strategies for customers and partners, and demand for the future.
• Proficient in business planning, strategy, business development, and strategic project management experience.
• Deep understanding of the U.S. retail channel, eCommerce partners and the needs of our end customers.
• In-depth understanding of e-commerce Search and CX optimization strategies.
• Proven success delivering volume, budget, forecasting, merchandising, digital marketing and operation with an eCommerce strategic account.
• Proven track record of closing out negotiations and delivering consistent positive results to optimize and grow digital account.
• Exceptional strategic, modeling and analytical skills to transform data into actionable insights and measurable actions.
• High proficiency with marketplace vendor platforms, XLS and financial analytics.

Preferred Qualifications

• Proven ability to identify critical issues and opportunities, evaluate options and provide recommendations.
• Ability to contribute in a team environment and influence cross-functionally; strong collaboration skills and able to thrive in a dynamic, exciting environment.
• Bachelor’s degree or equivalent experience.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $139,400 and $209,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.