US & Canada Enterprise & Data Center Field Services Director

RiseMe; Pennsylvania; Hybrid; USD 180,000 - 280,000; Full time

Job summary

Unisys is seeking a senior leader to direct the US & Canada Enterprise & Data Center Field Services organization, with accountability for operational performance, financial results, customer satisfaction, and delivery excellence.

You will collaborate with Global Field Services leadership, Sales, Client Management, and Operations to fulfill commitments and drive profitability, while building capabilities in AI infrastructure and emerging tech.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Master’s degree preferred.

Responsibilities

• Direct US&C Enterprise & Data Center Field Services operations, ensuring delivery excellence across enterprise infrastructure, data center, networking, server, storage, and advanced field engineering.
• Own regional operational performance, including productivity, labor utilization, and profitability, and manage performance through regular operational reviews.
• Lead a geographically dispersed workforce of employees and subcontractors, developing staffing plans and resource allocation.
• Establish and maintain executive-level relationships with strategic customers, supporting growth initiatives and operational readiness.
• Use metrics, dashboards, and analytics to drive accountability and identify opportunities for performance improvement.

Skills

Executive leadership

Strategic planning

Financial management

Stakeholder engagement

Education

Bachelor’s degree

Master’s degree preferred

Job description

Unisys is seeking a senior leader to direct the US & Canada Enterprise & Data Center Field Services organization, with accountability for operational performance, financial results, customer satisfaction, and delivery excellence.

You will collaborate with Global Field Services leadership, Sales, Client Management, and Operations to fulfill commitments and drive profitability, while building capabilities in AI infrastructure and emerging tech.