US/Asia Transfer Associate, Client Service (Mandarin Speaker), 2027

AlphaSights; New York (NY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

17 vacation days

401(k) match

Medical, dental, and vision insurance

Work from home on Fridays

Job summary

AlphaSights is hiring a Client Service Associate for their New York office, with a unique opportunity to relocate to Hong Kong after six months. This role focuses on linking clients with expert knowledge, requiring strong communication and multitasking skills. Candidates must be fluent in both English and Mandarin, with strong academic credentials.

The position offers competitive compensation, benefits like vacation days and insurance, and a clear path for career advancement to Manager within 2-3 years.

Qualifications

• Strong academic credentials required.
• Noteworthy extracurricular achievements preferred.
• Relevant internship experience beneficial.

Responsibilities

• Recruit experts relevant to client projects.
• Manage client-expert communications and scheduling.
• Gain insights on market and regulatory contexts.

Skills

Fluent English

Fluent Mandarin

Communication skills

Client management

Multitasking

Education

Undergraduate degree with GPA 3.3 or above

Job description

Location

Start your time working in our New York office before permanently relocating to our Hong Kong office.

Start Dates

January 2027

Program Overview

Looking to start your career in a fast‑paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you. We are hiring a bilingual Client Service Associate fluent in Mandarin to participate in a unique global mobility program that offers you the opportunity to experience working within two of the AlphaSights’ offices based in world‑class cities. You’ll work within our New York Client Service team for around 6 months in an immersive experience where you’ll receive a crash course in the AlphaSights business, including significant training and professional development before permanently relocating to our Hong Kong office where you’ll leverage your cross‑cultural learnings to maximize client and firm outcomes.

Springboard Your Career With Us If

• You thrive in a fast‑paced, results‑oriented environment.
• You possess a client‑first mindset.
• You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.

A Day in the Life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you will work on multiple projects from investors, strategists and dealmakers at top‑tier client organisations seeking expert insights to inform their decision‑making. This is a communications‑intense frontline role requiring you to multitask across parallel workstreams.

Your Responsibilities Will Include

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
• Understanding the project and market context, and the legal and regulatory environment in which your clients and experts operate.
• Taking ownership of every aspect of your projects, from initiating and managing client‑expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring Success For Our Associates Means

• Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
• Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
• Providing a clear career path for advancement to Manager after 24‑30 months, and to Vice President after ~5 years.
• Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

• Strong academic credentials (undergraduate GPA of 3.3 or above).
• Noteworthy extracurricular achievement throughout school and university.
• Relevant internship experience.
• Fluent English and Mandarin (required).
• Work authorization in the relevant office locations; we will consider applicants with STEM/OPT eligibility.

Benefits (in New York)

• Expect total first‑year compensation ranging from $90‑110k, consisting of an annual base salary of $75,000* and uncapped variable compensation linked to individual performance.
• 17 vacation days, in addition to 10 public holidays, and business closure during the winter holiday week.
• Competitive medical, dental, and vision insurance.
• 401(k) match – 4% of your total compensation matched dollar‑for‑dollar.
• Prime midtown office with state‑of‑the‑art amenities; option to WFH each Friday.

AlphaSights is an equal‑opportunity employer.