US 17 23154 N - Hampstead, NC - Subway Manager

PMG Carolinas, LLC; Hampstead (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

PMG Carolinas, LLC operates Subway restaurants and seeks a dedicated Subway Manager to lead day-to-day operations, supervise staff, ensure food quality, and manage scheduling in a fast-paced setting.

The role requires strong customer service, cash handling, and the ability to train and coach employees while maintaining safety and company policies. Training will be provided to develop leadership and operational excellence.

Qualifications

• Customer service experience in restaurant, retail, hospitality or similar.
• Ability to supervise staff and manage tasks in a fast-paced environment.
• Basic math and cash-handling accuracy.
• Willingness to obtain Serve Safe certification if required.

Responsibilities

• Greet customers and ensure an exceptional experience.
• Operate cash register and manage cash handling, records, and paperwork.
• Uphold food safety standards during preparation and service.
• Train, coach, and manage staff performance.
• Recruitment and staff scheduling.
• Ensure compliance with Subway and PMG standards.

Skills

Customer service

Team leadership

Cash handling

Scheduling

Training/coaching

Communication

Flexibility

Education

High school diploma or GED

Tools

POS system

Computer skills

Job description

Description

The Subway Manager is responsible for the day-to-day operation of the restaurant, including customer service, food quality, employee supervision, scheduling, inventory, cash handling, cleanliness, and compliance with Subway and company standards. Candidate is a dependable, hands-on leader who can motivate a team, maintain high service standards, and keep the restaurant running efficiently in a fast-paced environment.

Duties and Responsibilities

Includes, but not limited to

• Greet customers and provide an exceptional experience on an ongoing basis
• Operate cash register, according to PMG standards, surrounding cash handling, record keeping, and paperwork
• Uphold food safety standards during preparation and serving of food
• Prepares food neatly, according to formula, and in a timely manner
• Ability to train, coach, and hold employees accountable
• Is required to be Serve Safe Certified
• Completes SUBWAY courses as directed and in full compliance with Subway
• Recruits, rewards and terminates staff as necessary
• Ability to work effectively in a fast-paced environment
• Must be dependable, professional, and able to work independently, if necessary
• Execute daily store tasks with speed, accuracy, and efficiency
• Communication of daily issues/challenges with Management
• Ensure PMG policies and procedures surrounding Safety and Operational Excellence are executed
• Perform work with Integrity, Honesty, and Respect

*Training will be provided on your duties and responsibilities*

Requirements

Education

• High school diploma or general education degree (GED), or college degree

Skills & Abilities

• Basic math, cash-handling, and computer skills
• Previous restaurant, retail, hospitality, or customer-service experience
• Must be able to lift 50 pounds comfortably
• Reliable transportation
• Schedule Flexibility
• Strong customer service and communication skills

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.