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Yale New Haven Health (YNHHS) seeks a patient care support role to assist in direct and indirect patient care under the direction of a Clinical Nurse. Responsibilities include aseptic technique, preparing procedure rooms, and coordinating with the care team to ensure patient safety and comfort.
Education requirements include a high school diploma or GED and CNA or equivalent; two years of direct patient care experience or related education.
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients.. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great \"First Impression\" by demonstrating exemplary customer Service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the \"I Am YNHH\" service excellence pledge and promotes a positive work environment.
A minimum of a high school diploma or GED; and CNA or other educational equivalent, i.e. Medical Assistant, Phlebotomy Technician, Student Nurse who has completed one semester of clinical experience. Additional experience preferred will be specified depending on placement.
Either (A) Two (2) years relevant direct patient care experience as dictated by placement. or (B) Education as stated above. All candidates must successfully complete the Urology Competency Based Training and Practicum, including age-specific competencies within three months of starting in the position
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