Urology Physician Practice Manager (Pickerington and Athens)

Berger Health System; Pickerington (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

OhioHealth in Pickerington, OH seeks an operations leader with HR oversight to drive staffing, payroll, policy development and patient service quality. This role partners with physicians and staff to optimize clinical workflows and ensure compliant, cost-conscious operations.

Responsibilities include budgeting, vendor management, IT liaison, and change initiatives to advance organizational strategy while sustaining high reliability in patient care.

Qualifications

• Bachelor's Degree in Healthcare or Business Administration is required.
• Master’s Degree strongly preferred.
• Minimum 7 years of related health care experience, ambulatory care preferred, with 5 years in supervision/management.
• Total experience may be substituted in certain circumstances.

Responsibilities

• 60% Daily operational HR management including hiring, evaluations and annual performance reviews.
• Determine staffing levels and maintain staff schedules within budget without excessive overtime.
• Manage staff payroll and HR records.
• Create and implement patient service policies and procedures.
• Resolve patient complaints and request for service promptly and politely.
• Coordinate and improve clinical workflows for efficient patient care.
• Oversee monthly financials incl. AP/AR and purchasing.
• Manage inventory and budgeted purchasing; prepare capital and HR budgets.
• Capture and input billing information timely; manage equipment maintenance.
• Oversee maintenance agreements with vendors and assist director with contracts.
• Provide on-site IT support or coordinate IT work with external vendors.
• Coordinate safety, HIPAA, risk, compliance and code training; enforce regulations.
• Oversee building repairs and construction projects; ensure regulatory compliance.
• Collaborate with practice providers on physician services; manage schedules for professionals and ancillary services.
• Serve as liaison between physicians, staff, and leadership.
• Assist the director in managing contractual agreements and physician paperwork.
• Lead organizational transformation initiatives and drive cost containment while maintaining quality of care.

Skills

Staff management

Healthcare administration

Budgeting

HIPAA compliance

Education

Bachelor's Degree in Healthcare or Business Administration

Master’s Degree preferred

Tools

Payroll systems

HRIS

MS Excel

Job description

Responsibilities And Duties

• 60% Daily Operational Management Human Resource responsibilities to include but not limited to hiring, evaluating and providing annual performance evaluations to staff, including promotion, dismissal, coaching, counseling, conflict resolution, and growth and development
• Responsible for the determination of appropriate staffing levels and maintaining employee schedules to assure appropriate coverage while maintaining fiscal responsibility with overtime
• Manage staff payroll and individual staff HR records
• Create, oversee, train and implement patient services policies and procedures
• Resolve and manage patient complaints and requests for service immediately and courteously
• Engage staff in adjusting clinical workflows to ensure highly efficient patient care
• Manage monthly financials including accounts payable and accounts receivable
• Manage inventory and purchasing in accordance to budget
• Prepare preliminary capital and human resources budgets for review and approval
• Assure timely capture and input of all billing information
• Manage practice equipment maintenance needs
• Oversee and approve maintenance agreements and service contracts in conjunction with the director
• Assist the director in managing contractual agreements
• Provide on-site IT support and/or order and oversee IT work required of outside vendors; apply and implement upgrades
• Coordinate safety, security, customer service, HIPAA, risk management, compliance and code training; assure understanding and enforce regulations
• Oversee building repairs and practice construction projects
• Review and enforce regulatory compliance, building safety and code regulations
• In coordination with the practice providers, assess the need for physician services at practice locations; manage physician schedule of professional and ancillary services accordingly
• Serve as a point of contact for physician paperwork, meeting requests, billing reconciliation
• Serves as a liaison between physicians, associates and organizational leaders

30% Performance Management

Monitor patient satisfaction data and make appropriate improvements to increase ratings Investigate financial variances to budget and make recommendations on improving monthly variances Assist Director with practice specific long range financial and business planning, capital and operating budgets Meet annual goal deployment metrics as assigned Develop and execute plans to improve outcomes Provide and review monthly physician and practice performance data with all providers Work with director, marketing and business development to market and grow practice

10% Organizational Transformation

Translate and educate staff on organizational strategy and vision Communicate and execute organizational change initiatives within the practice Serve on committees to optimize performance Pilot, implement and champion new programs, services and processes Enhance operational effectiveness and cost containment through continued innovation without compromising quality of care

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications

• Bachelor's Degree (Required)
• Healthcare or Business Administration or related field required; Master’s Degree strongly preferred.
• A minimum of 7 years of related health care Experience preferably in an ambulatory care setting including 5 years of supervision or management Experience . A minimum of 10 years of health care management Experience , preferably in an ambulatory setting, may be substituted in lieu of requirements in certain circumstances.

Work Shift

Day Scheduled Weekly Hours : 40 Department Urology Pickerington

Join Us!

if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

We Are Inspired to Do Our Best

OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization "where people want to work."