Urgent requirement For Service Engineer - Baroda @ SLTL Group

Sahajanand Laser Technology (SLTL); United States; Remote; USD 55,000 - 75,000; Full time

Job summary

A leading technology company is seeking a Jr. Engineer/Engineer to join their service department. The ideal candidate will have experience with fiber marking and welding machines, excellent problem-solving skills, and strong communication abilities. Responsibilities include customer support, equipment installation, and performance monitoring to enhance service quality.

Qualifications

• Proven work experience on Fiber Marking Machine, Welding Machine.
• Excellent analytical and problem-solving skills.
• Strong communication skills, both written and verbal.

Responsibilities

• Responds to customer complaints and evaluates solutions.
• Installs equipment and trains customers on product use.
• Monitors product performance and provides feedback.

Skills

Analytical skills

Problem-solving skills

Communication skills

Education

BE/B.Tech in EC/Electrical

Job description

About Company:-

A renowned name, Sahajanand Laser Technology Ltd. Situated at Gandhinagar, Gujarat is a Pioneer in the manufacturing of laser marking & and engraving, laser cutting, laser welding, and solar cell scribing / micro-machining systems in the industrial segment. Fiber laser marking system with automation like Laser Marking for Bearing, Laser Marking for Piston rings, Laser Marking for Valves, Laser Marking for Nozzles, and Laser Marking for jewelry.

Kindly go through our websites mentioned below for further details.

Company Website : https://www.sltl.com/

Job Description

• Designation: Jr. Engineer/ Engineer
• Department:Service
• Experience: 1 to 3 Years
• Location: Gandhinagar
• Edu.Qualification: BE/B.Tech - EC/Electrical

Roles and Responsibilities

• Responds to customer complaints
• Evaluates and resolves problems of the customer
• Assists in installing the equipment
• Analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands
• Works alongside with technical sales engineers
• Offers customer training for the product
• Repairs, tests and maintains equipment
• Monitors performance of the product
• Maintains product manuals
• Provides customers with regular reports and feedback on theirservicerequests
• Develops and maintains relations with customers; reports common complaints of customers to top management in order to address the situation for future reference
• Makes recommendations to maintenance technicians and offers feedback on product development, features and functions.

Required Candidate profile

• Proven Work experienceon Fiber Marking Machine, Welding Machine.
• Excellent analytical and problem-solving skills must be possessed by allserviceengineers.
• Excellent communication skills both written and verbal in order to relay the problem and solution to customers and top management.