Urgent! Customer Support Consultant - Night Shift - Remote -Noida

SRI Consultant; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated customer service representative to enhance customer satisfaction. This role focuses on problem-solving and effective communication, ensuring that customer inquiries are addressed promptly and efficiently. The ideal candidate will contribute to strategic plans by providing valuable insights and recommendations based on customer interactions. This position offers an opportunity to engage in continuous learning and professional development, making it perfect for those passionate about customer service and looking to make a meaningful impact.

Qualifications

• Participates in educational opportunities to enhance job knowledge.
• Maintains personal networks and engages in professional organizations.

Responsibilities

• Maintains customer satisfaction by providing problem-solving resources.
• Answers customers’ questions effectively.

Job description

Maintains customer satisfaction by providing problem-solving resources.
Answers customers’ questions effectively.
Achieves customer service objectives by contributing valuable customer service information and recommendations to strategic plans and reviews.

Required Candidate Profile

Updates job knowledge by participating in educational opportunities, maintaining personal networks, and engaging in professional organizations.