Urgent Care Technician, Experienced - On-Call, Night Shift

Kaiser Permanente; McLean (VA); On-site; USD 39,000 - 55,000; Full time

Job summary

Kaiser Permanente in Virginia is seeking a Medical Assistant to support urgent care teams under physician supervision, assisting providers and nursing staff to deliver patient care and improve throughput in the Urgent Care setting.

The role includes preparing patients, performing venipuncture and IV insertion competencies, maintaining rooms and supplies, and verifying patient information while supporting billing and front-desk tasks.

Qualifications

• Graduate of an accredited Medical Assistant Program that includes phlebotomy training.
• High School Diploma or General Education Development (GED) required.
• Medical Assistant certification from a recognized body and CPR/BLS as applicable.

Responsibilities

• Coordinates flow of patients in the department to optimize throughput.
• Observes patients and notifies provider if distress is observed.
• Prepares patients to see the provider and assists during examinations.
• Performs Medical Assistant skills including venipuncture and IV insertion where needed.
• Provides and reviews written instructions with patients.
• Maintains examination and treatment rooms and cleans equipment per guidelines.
• Verifies eligibility and demographic information and handles payments as required.
• Performs other related duties as assigned.

Skills

Venipuncture

Phlebotomy

Clinical skills

Education

Medical Assistant program with phlebotomy training

High School Diploma or GED

Job description

Job Summary

Under direct physician supervision, assists providers, professional nursing staff, and allied health personnel in the Urgent Care or Advance Urgent Care department in delivering patient care, improve efficiency and optimize clinical outcomes.

• Coordinates flow of patients in the department to optimize throughput; keeps patients apprised of delays.
• Observes patients in the department and notifies the provider and/or RN immediately if patient appears in distress.
• Prepares patients to see the provider; assists prior to, during, and following examination as needed.
• Performs all skills required of the Medical Assistant. Additionally, inserts foley catheters, performs complex splinting and performs venipuncture and point-of-care testing for the purpose of drawing blood or inserting a saline lock.
• Provides and reviews written instructions with patients as appropriate.
• Maintains examination and treatment rooms and other clinical and reception areas. Cleans equipment following established organizational guidelines. Ensures that established standard supply levels are maintained, and orders supplies as directed by the Clinical Operations Manager or lead RN.
• Verifies eligibility and demographic information for both new and existing patients and, when necessary, inputs data in accordance with pre-enrollment and non-status change procedures. Collects, secures, and accounts for payments received from members, in compliance with established procedures.
• Performs other related duties as assigned.

Job Summary

Under direct physician supervision, assists providers, professional nursing staff, and allied health personnel in the Urgent Care or Advance Urgent Care department in delivering patient care, improve efficiency and optimize clinical outcomes.

Essential Responsibilities

• Coordinates flow of patients in the department to optimize throughput; keeps patients apprised of delays.
• Observes patients in the department and notifies the provider and/or RN immediately if patient appears in distress.
• Prepares patients to see the provider; assists prior to, during, and following examination as needed.
• Performs all skills required of the Medical Assistant. Additionally, inserts foley catheters, performs complex splinting and performs venipuncture and point-of-care testing for the purpose of drawing blood or inserting a saline lock.
• Provides and reviews written instructions with patients as appropriate.
• Maintains examination and treatment rooms and other clinical and reception areas. Cleans equipment following established organizational guidelines. Ensures that established standard supply levels are maintained, and orders supplies as directed by the Clinical Operations Manager or lead RN.
• Verifies eligibility and demographic information for both new and existing patients and, when necessary, inputs data in accordance with pre-enrollment and non-status change procedures. Collects, secures, and accounts for payments received from members, in compliance with established procedures.
• Performs other related duties as assigned.

Experience

Basic Qualifications

• N/A.

Education

• Graduate of an accredited Medical Assistant Program that includes phlebotomy training.
• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• Medical Assistant Certificate from American Association of Medical Assistants OR Certified Clinical Medical Assistant from National Healthcareer Association OR Registered Medical Assistant from American Medical Technologists OR NCCT National Certified Medical Assistant
• Basic Life Support from American Heart Association
• Kaiser I.V. Venipuncture & IV Insertion Competency within 6 months of hire

Additional Requirements

• Completion of all Kaiser Permanente Medical Assistant required competencies within the first sixty (60) days of employment, and annually thereafter.
• Requires bending, lifting greater than 20 pounds, pushing wheelchairs/stretchers.
• Must be able to work in a Labor/Management Partnership environment.
• Must maintain certifications current and complete annual CEUs to meet CLIA regulations and/or licensing requirements.

Preferred Qualifications

• Minimum one (1) year of experience as an Emergency Department technician, Emergency Medical Technician or military medic OR equivalent combination of experience as an Urgent Care Clinical Assistant and completion of training on required skills preferred.
• Proficiency in documenting in an electronic medical record system preferred.
• 1 year minimum Emergency Department Experience

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Kaiser Permanente is committed to maintaining a safe, healthy, and drug-free workplace.

Primary Location: Virginia,McLean,Tyson's Corner Medical Center

Scheduled Weekly Hours: 1

Shift: Night

Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun

Working Hours Start: 12:00 AM

Working Hours End: 08:30 AM

Job Schedule: Call-in/On-Call

Job Type: Standard

Worker Location: Onsite

Employee Status: Regular

Employee Group/Union Affiliation: M40|OPEIU|Local 2

Job Level: Individual Contributor

Department: Tysons Corner Medical Center - Observation Unit - 1808

Pay Range: $27.95 - $40.42 / hour

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: No

Work Setting: Onsite

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.