Urgent Care Technician - EMT - A (PRN)

Augusta Health Brand; Fishersville (VA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Generous paid time off

Competitive pay

Retirement plan

Medical, dental, and vision benefits

Free onsite parking

Job summary

Augusta Health in Fishersville, VA is seeking an Urgent Care Tech to provide direct clinical support under provider direction. You will assist with patient intake, procedures, specimen collection, waived testing, and medication administration in a fast-paced ambulatory setting.

The role emphasizes patient flow, safety, and teamwork, with duties across EMR documentation and flexible hours. Required EMT-Advanced certification and CPR, with NREMT-Advanced and ACLS preferred; prior urgent care

Qualifications

• High School Diploma or equivalent required.
• Current Virginia EMT-Advanced (AEMT) certification required.
• CPR certification required.
• NREMT-Advanced preferred.
• ACLS preferred.
• Prior EMT/urgent care/ED/ambulatory experience preferred.

Responsibilities

• Performs patient intake, including vital signs, medical history collection, and documentation.
• Prepares patients for examination and treatment.
• Assists providers with examinations, procedures, and treatments.
• Provides direct patient care within scope, training, and competency validation.
• Observes, documents, and reports patient condition and changes to provider.
• Supports urgent and emergent patient care situations as they arise.
• Maintains patient safety and dignity at all times.
• Performs approved clinical procedures independently upon completion of competency validation.
• Provides pre- and post-procedural care to patients including medication administration, local lab tests, venipuncture, EKGs and assessment of patient’s status.
• Collects, labels, and prepares specimens for laboratory testing.
• Performs waived testing in accordance with Augusta Health policies.
• Performs EKGs and other diagnostic support functions as assigned.
• Assists with wound care, splinting, and other minor procedures.
• Administers medications as directed by provider and within approved scope, completed competency validation, and Augusta Medical Group practice standards and policy.
• Nebulizer treatments and medication administration
• Initiation of intravenous (IV) access
• Administration of IV fluids
• Access to and administration from clinic medication stock or secured medication storage.
• Assists with patient flow, rooming, and throughput to support efficient clinic operations.
• Maintains exam rooms and clinical areas in a clean, stocked, and ready state.
• Supports routine clinic operations by assisting with maintaining appropriate medical supply inventory, stocking exam rooms, answering telephones, and performing other operational duties necessary to ensure efficient daily workflow.
• Monitors inventory and communicates supply needs.
• Accurately documents all patient care activities in the medical record.
• Communicates effectively with providers, team members, and patients.
• Ensures timely and complete documentation in accordance with organizational standards.
• Participates in required training, competency validation, and continuing education.
• Attends staff meetings and contributes to team-based care environment.
• Performs additional duties as assigned to support clinic operations.

Skills

EMT-Advanced

CPR certified

Strong communication

Critical thinking

Flexibility

Problem-solving

Education

High School Diploma or equivalent

Virginia EMT-Advanced certification

CPR certification

NREMT-Advanced preferred

ACLS preferred

Prior EMT/urgent care/ambulatory experience preferred

Tools

EMR documentation

Microsoft Office

Job description

• Pay or shift range: $19.01 USD to $26.24 USD
  The pay range reflects the current compensation range for this position at the time of posting. Individual offers are determined based on directly related experience, skills, education, internal equity, and other job-related factors. Not all candidates will qualify for the upper end of the posted range.

Description

The Urgent Care Tech provides direct clinical support and patient care in the Urgent Care setting under the direction of the provider. This role supports patient intake, clinical procedures, specimen collection, waived testing, medication administration as permitted by Augusta Health policy, and assistance with urgent and emergent patient care needs in a fast-paced ambulatory environment.

The Urgent Care Tech helps maintain patient flow, supports provider efficiency, and promotes a safe, prepared clinical environment for both routine and unexpected patient care needs.

This role functions under provider direction and Augusta Medical Group (AMG) ambulatory clinic practice standards and does not operate under independent Commonwealth of Virginia Office of Emergency Medical Services (OEMS) field protocols.

Education and Experience Requirements:

• High School Diploma or equivalent required.
• Current Virginia EMT-Advanced (AEMT) certification required.
• CPR certification required
• NREMT-Advanced preferred
• ACLS preferred
• Prior EMT, urgent care, emergency department, or ambulatory clinical experience preferred

Competencies, Knowledge, Skills and Abilities:

• Ability to function in a fast-paced, unpredictable clinical environment
• Strong clinical assessment and patient care support skills
• Effective communication with patients, families, and care team
• Ability to follow provider direction and clinical protocols
• Maintains patient confidentiality and safety
• Demonstrates adaptability, initiative, and critical thinking
• Computer proficiency with the ability to accurately document in the electronic medical record (EMR) and navigate standard business systems such as Microsoft Office applications
• Ability to work flexible hours based on clinic and operational needs
• Ability to meet physical and mental demands of the role

Patient Care & Clinical Support

• Performs patient intake, including vital signs, medical history collection, and documentation.
• Prepares patients for examination and treatment.
• Assists providers with examinations, procedures, and treatments.
• Provides direct patient care within scope, training, and competency validation.
• Observes, documents, and reports patient condition and changes to provider.
• Supports urgent and emergent patient care situations as they arise.
• Maintains patient safety and dignity at all times.

Clinical Procedures & Testing

• Performs approved clinical procedures independently upon completion of competency validation.
• Provides pre- and post-procedural care to patients including medication administration, local lab tests, venipuncture, EKGs and assessment of patient’s status.
• Collects, labels, and prepares specimens for laboratory testing.
• Performs waived testing in accordance with Augusta Health policies.
• Performs EKGs and other diagnostic support functions as assigned.
• Assists with wound care, splinting, and other minor procedures.

Medication Administration & Advanced Clinical Functions

(All items below require provider order, competency validation, and alignment with Augusta Health policy).

• Administers medications as directed by provider and within approved scope, completed competency validation, and Augusta Medical Group practice standards and policy.
• Nebulizer treatments and medication administration
• Initiation of intravenous (IV) access
• Administration of IV fluids
• Access to and administration from clinic medication stock or secured medication storage.

Coordination & Workflow Support

• Assists with patient flow, rooming, and throughput to support efficient clinic operations.
• Maintains exam rooms and clinical areas in a clean, stocked, and ready state.
• Supports routine clinic operations by assisting with maintaining appropriate medical supply inventory, stocking exam rooms, answering telephones, and performing other operational duties necessary to ensure efficient daily workflow.
• Monitors inventory and communicates supply needs.

Documentation & Communication

• Accurately documents all patient care activities in the medical record.
• Communicates effectively with providers, team members, and patients.
• Ensures timely and complete documentation in accordance with organizational standards.

General Responsibilities

• Participates in required training, competency validation, and continuing education.
• Attends staff meetings and contributes to team-based care environment.
• Performs additional duties as assigned to support clinic operations.

Some benefits of working at Augusta Health include:

• Generous paid time off to promote work life balance
• Competitive Pay
• Retirement Plan
• Medical, Dental, and Vision Benefits
• Free onsite parking

Company Information:

Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient services which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.

Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

Qualifications

Skills

Preferred

Required Years of Experience

Expert

Education

Preferred

High School or better in Accounting.

Licenses & Certifications

Preferred

Emerg. Med. Tech.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.