Urgent Care Technician

Kaiser Permanente; Largo (MD); On-site; USD 42,000 - 58,000; Full time

Job summary

Kaiser Permanente in Largo, MD seeks a Clinical Assistant to provide clinical and technical support in the Urgent Care/Clinical Decision Unit, aiding providers and nursing staff to improve efficiency and patient outcomes. The role involves coordinating patient flow, preparing patients for examinations, performing venipuncture and IV insertion, and maintaining clinical spaces.

Requires at least 1 year of ED or urgent care experience and a high school diploma; BLS and IV competency are required

Qualifications

• Minimum one year of experience as an Emergency Department technician, Emergency Medical Technician or military medic; or equivalent Urgent Care clinical assistant experience with required skills.
• KB Coalition waiver for current KP Coalition employees per National Agreement is noted in the source.

Responsibilities

• Coordinates department patient flow to optimize throughput and informs patients of delays.
• Observes patients and notifies provider or RN if distress is detected.
• Prepares patients for examination and assists during and after the visit as needed.
• Performs CLINICAL Assistant duties with IV venipuncture and related procedures.
• Provides and reviews written instructions to patients as appropriate.
• Maintains exam/treatment rooms and equipment; orders supplies as directed.
• Verifies patient demographics and processes payments per procedures.
• Performs other related duties as assigned.

Skills

Emergency Department experience

Venipuncture

IV insertion

Patient flow coordination

Education

High School Diploma or GED

Tools

IV Insertion Competency

BLS Certification

Job description

Job Summary:

Provides clinical and technical support services to providers and professional nursing staff in the Urgent Care department and/or Clinical Decision Unit in order to assist in provision of patient care, improve efficiency and optimize clinical outcomes.

Essential Responsibilities:

• Coordinates flow of patients in the department to optimize throughput; keeps patients apprised of delays.


• Observes patients in the department and notifies the provider and/or RN immediately if patient appears in distress.


• Prepares patients to see the provider; assists prior to, during, and following examination as needed.


• Performs all skills required of the Clinical Assistant. Additionally, inserts foley catheters, performs complex splinting and performs venipuncture for the purpose of drawing blood or inserting a saline lock.


• Provides and reviews written instructions with patients as appropriate.


• Maintains examination and treatment rooms and other clinical and reception areas. Cleans equipment following established organizational guidelines. Ensures that established standard supply levels are maintained and orders supplies as directed by the Clinical Operations Manager or lead RN.


• Verifies eligibility and demographic information for both new and existing patients and, when necessary, inputs data in accordance with pre-enrollment and non-status change procedures. Collects, secures, and accounts for payments received from members, in compliance with established procedures.


• Performs other related duties as assigned.

Basic Qualifications:

Experience

• Minimum one (1) year of experience as an Emergency Department technician, Emergency Medical Technician or military medic required OR equivalent combination of experience as an Urgent Care Clinical Assistant and completion of training on required skills.


• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• Kaiser I.V. Venipuncture & IV Insertion Competency within 6 months of hire
  



• Basic Life Support from American Heart Association
  

Additional Requirements:

• Requires bending, lifting greater than 20 pounds, pushing wheelchairs/stretchers.


• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• 2 years ED experience required.




• BLS is required.