Urgent Care Tech

St. Luke’s University Health Network; Phillipsburg (NJ); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Comprehensive health

Dental

Vision

Disability (short/long term)

Life insurance

Generous PTO

Sick leave

Professional development opportunities

Job summary

St. Luke's University Health Network is seeking a patient services assistant to support intake, scheduling and basic clinical tasks in a fast-paced setting in New Jersey. The role involves assisting nursing staff, performing point-of-care testing and ensuring clean, ready examination rooms for visits.

Minimum education is a high school diploma, with basic computer skills and medical terminology as a plus. The position offers comprehensive benefits and opportunities for professional development.

Qualifications

• High school diploma or equivalent is required.
• Basic computer skills required.
• Medical terminology a plus.

Responsibilities

• Assesses patient acuity in waiting areas, escorts patients to exam rooms, completes intake by gathering medical history and obtaining vital signs, and prepares the patient and room by setting up necessary instruments and equipment for the visit.
• Schedules patients for advanced care with specialty providers, workers compensation follow ups, and other clinical services as needed.
• Performs point-of-care testing per protocol, and ensures proper cleaning, calibration, and maintenance of equipment and exam rooms.
• Maintains competency in specimen collection, Performs Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty), following chain-of-custody protocols for various specimen types (urine, saliva, hair, breath and blood).
• Assist nursing staff and Providers to support the delivery of high-quality, patient-centered care, ensuring a positive and efficient experience for all patients.

Skills

Basic computer skills

Medical terminology

Education

High school diploma or equivalent

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

JOB DUTIES AND RESPONSIBILITIES

• Assesses patient acuity in waiting areas, escorts patients to exam rooms, completes intake by gathering medical history and obtaining vital signs, and prepares the patient and room by setting up necessary instruments and equipment for the visit.
• Schedules patients for advanced care with specialty providers, workers compensation follow ups, and other clinical services as needed.
• Performs point-of-care testing per protocol, and ensures proper cleaning, calibration, and maintenance of equipment and exam rooms.
• Maintains competency in specimen collection, Performs Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty), following chain-of-custody protocols for various specimen types (urine, saliva, hair, breath and blood).
• Assist nursing staff and Providers to support the delivery of high-quality, patient-centered care, ensuring a positive and efficient experience for all patients.

PHYSICAL AND SENSORY REQUIREMENTS

• Sit up to 2 hours per day; 1 hour at a time.
• Stand for up to 8 hours per day; 6 hours at a time.
• Walk up to 6 hours per day; 10 minutes at a time.
• Consistently lift, carry, and push objects up to 10 lb.
• Transport patients weighing up to 250 lb. via wheelchair, bed and/or stretcher.
• Frequently stoop and bend and reach above shoulder level.
• Must be able to perceive attributes of an object through touch.
• Must be able to hear as it relates to normal conversation and high/low frequencies.
• Must be able to see as it relates to general, near, far, color, and peripheral vision.

EDUCATION

• High school diploma or equivalent is required.

TRAINING AND EXPERIENCE

• Basic computer skills required.
• Medical terminology a plus.

MINIMUM - MAXIMUM COMPENSATION PAY RANGE

$17.55 - $26.33 St Luke’s University Health Network is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education. We will meet minimum wage or minimum of the pay range (whichever is higher) based on state requirements.

BENEFIT OFFERINGS

• comprehensive health
• dental
• vision
• short term and long term disability
• life insurance
• generous PTO
• sick leave
• professional development opportunities

St. Luke's University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.