Urgent Care Operations Leader

Mass General Brigham; Newton (MA); On-site; USD 54,000 - 79,000; Full time

Job summary

Mass General Brigham Medical Group, Inc. seeks a full-time Supervisor to support the Natick and Newton Express Care centers. The role coordinates daily operations and supervises Medical Assistants, Rad Techs, and front desk staff, reporting to the Senior Operations Manager.

The ideal candidate has supervisory experience, is familiar with outpatient clinic workflows, and can manage staffing, scheduling, referrals, and billing in a fast-paced environment.

Qualifications

• Supervisory experience required.
• Academic healthcare environment experience preferred.

Responsibilities

• Oversee day-to-day operation of outpatient practices.
• Recruit, hire, train and develop support staff.
• Coordinate scheduling, referrals, billing and patient flow.
• Monitor supplies, equipment and center operations.

Skills

Supervisory experience

Staff training

Operations coordination

Education

High School Diploma or Equivalent

Associate's Degree in Related Field preferred

Job description

Mass General Brigham Medical Group, Inc. seeks a full-time Supervisor to support the Natick and Newton Express Care centers. The role coordinates daily operations and supervises Medical Assistants, Rad Techs, and front desk staff, reporting to the Senior Operations Manager.

The ideal candidate has supervisory experience, is familiar with outpatient clinic workflows, and can manage staffing, scheduling, referrals, and billing in a fast-paced environment.