Urgent Care Medical Assistant — Dynamic Patient Care

103 Rochester General Hospital; Town of Henrietta (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health’s Urgent Care in Henrietta, NY is seeking a Medical Assistant to support clinical and administrative operations. The role involves vital signs, EKGs, phlebotomy, patient education, and assisting providers during procedures, while ensuring smooth patient flow and accurate documentation.

The ideal candidate has strong customer service and communication skills, a healthcare background, and certification is preferred.

Qualifications

• Associates degree preferred.
• 2 years of pre-hospital care or acute/critical care experience preferred.
• Strong customer service, computer, and communication skills.
• Medical Assistant Certification preferred.
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred.

Responsibilities

• Conduct pre-visit planning, obtain vital signs, and perform EKGs, phlebotomy, and point‑of‑care testing; report abnormalities.
• Assist providers during procedures; manage medication refills and patient forms; provide patient education.
• Support patient flow, check-in/check-out, referrals, and insurance verification; maintain exam rooms and supplies.

Skills

Vital signs

EKG

Phlebotomy

Patient education

Communication skills

Customer service

Education

Associates degree preferred

Tools

Computer skills

Job description

Rochester Regional Health’s Urgent Care in Henrietta, NY is seeking a Medical Assistant to support clinical and administrative operations. The role involves vital signs, EKGs, phlebotomy, patient education, and assisting providers during procedures, while ensuring smooth patient flow and accurate documentation.

The ideal candidate has strong customer service and communication skills, a healthcare background, and certification is preferred.