Urgent Care Front Desk Coordinator – Patient Experience

Aspen Dental; City of Plattsburgh (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Parental leave

Continuing education opportunities

Medical benefits

Vision coverage

FSA/HSA options

Prescription drug coverage

401(k) plan with company match

Free urgent care visits for you and a

Scrubs provided

Promotional growth opportunities

Monthly bonus

Job summary

WellNow Urgent Care is hiring for a front desk role in New York. You will greet and register patients, answer calls, triage inquiries, and handle payments at visits. The position includes light travel up to 25% and offers growth opportunities as WellNow expands.

Minimum education is a high school diploma with an associate's degree preferred; strong customer service and communication skills are essential to succeed in a high-volume environment.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and appropriately triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% Travel Requirements.

Skills

Customer service

Communication

Call handling

Education

High School Diploma

Associates degree

Job description

WellNow Urgent Care is hiring for a front desk role in New York. You will greet and register patients, answer calls, triage inquiries, and handle payments at visits. The position includes light travel up to 25% and offers growth opportunities as WellNow expands.

Minimum education is a high school diploma with an associate's degree preferred; strong customer service and communication skills are essential to succeed in a high-volume environment.