Urgent Care Assistant

Lexington Health, Inc.; Columbia, Northern (SC, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Day One benefits

FSAs (Healthcare/Dependent Care)

403(b) match

Job summary

Lexington Health, Inc. in West Columbia, SC, is seeking an Urgent Care Assistant to support patient flow and operations in our busy facility.

You will stock supplies, transport patients, greet visitors, and perform lobby and room checks to keep everyone informed and comfortable. You will also assist with Medical Records storage, guest services, specimen transport, and routine clerical tasks, contributing to a clean, safe, and professional environment.

Qualifications

• Must have basic computer skills for clerical tasks.
• High school diploma or equivalent required.
• CPR certification or ability to obtain CPR within 6 months of hire.

Responsibilities

• Stocking patient care rooms and clerical areas with supplies.
• Transporting patients to and from treatment areas.
• Greeting patients and visitors and providing information.
• Lobby and room checks to inform patients of progress.
• Assist with Medical Records storage and securing records.
• Assist Guest Services with wayfinding for visitors.
• Transport specimens to the lab and assist staff as needed.

Skills

Basic computer skills

Education

High School Diploma or Equivalent

CPR Certification or CPR within 6 months

Job description

Select how often (in days) to receive an alert:

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bedteachinghospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcareand was first in the state to achieve Magnet with Distinctionstatus for excellence in nursing care. Consistently ranked as bestin the Columbia Metroarea by U.S. News & World Report, Lexington Healthdelivers more than 4,000babies each year, performs more than 34,000surgeries annually and isthe region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center.Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary

The Urgent Care Assistant performs basic patient, visitor, and staff support services in order to enhance the flow and performance of the Urgent Care Department. These services may include stocking supplies both clinical and clerical, transporting patients to and from treatment areas, greeting patients and visitors as well as performing lobby and room checks to keep patients and visitors informed of their progress, and general cleaning in order to maintain a clean, safe, and professionally appearing environment.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent.
Minimum Years of Experience: None.
Substitutable Education & Experience: None.
Required Certifications/Licensure: Must have CPR or obtain CPR within 6 months of employment.
Required Training: Basic knowledge of computers.

Essential Functions

• Stocking patient care rooms and clerical areas with required supplies based on set par levels and at the request of staff.
• Ordering supplies based on set par levels. Receiving supplies and verifying that orders were delivered correctly.
• Maintaining equipment and supplies in the appropriate areas and checking for cleanliness and working condition.
• Answers the telephone in all areas and assists callers with obtaining the required information or directing calls to the appropriate staff or department.
• Performs cleaning duties in the Urgent Care to ensure a clean, safe, and professionally appearing environment. This includes appropriately cleaning treatment rooms between each patient visit.
• Interacts with patients and visitors in a manner that is welcoming and inviting to the Urgent Care. Keeps patients and visitors informed of delays and progress. Demonstrates ability to converse with patients and visitors of all age groups.
• Assists Clinical Coordinators, Nurses, and Physicians with transporting patients to and from treatment rooms, lobby, discharge, and to ancillary departments as requested.

Duties & Responsibilities

• Assists with Medical Records storage and secures records within the Medical Records area as appropriate.
• Assist Guest Services by offering wayfinding for guests and visitors.
• Assists clinical staff with transporting specimens to the lab using proper technique.
• Answer nurse call lights.
• Assists with patient referrals and scheduling tests.
• Empties linen bags and trash as needed.
• Completes patient rounding by performing lobby checks and room checks as well as assisting Volunteers in their assigned areas.
• Performs all other duties as assigned by authorized personnel or as required in an emergency such as a fire or other disaster.

We are committed to offering quality, cost-effective benefits choices for our benefit eligible employees and their families:

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.