URBN Warehouse Trainer

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Gap (PA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

URBN in Gap, PA is seeking a Training Trainer responsible for onboarding and developing hourly warehouse staff. You will train new hires and tenured employees, implement ongoing skills development, and collaborate with operational leaders to improve performance.

The role emphasizes clear communication and a respectful team environment. The position requires the ability to operate warehouse tools (RF scanners, desktop computers, touchscreens) and to participate in safety programs and SOP

Qualifications

• High school diploma or GED (preferred).
• Excellent communication skills and ability to explain tasks to others.
• Bi-lingual preferred; overtime may be required.
• Willingness to work overtime and maintain attendance.
• Ability to operate department technology including RF scanners and computers.

Responsibilities

• Provide training for new hires and tenured employees.
• Communicate clearly and explain tasks to others.
• Assist with new hire orientation, onboarding, and safety compliance.
• Monitor and report training, productivity, and accuracy of new hires.
• Ensure retraining and cross-training per SOPs and work instructions.
• Deliver PIT certifications and evaluations.
• Maintain respectful, collaborative workplace.

Skills

Time management

Organizational skills

Bi-lingual

Excellent communication

Team player

Confidentiality

Overtime flexibility

Self‑direction

Education

High school diploma or GED

Tools

RF scanners

Desktop computers

Touchscreens

Job description

This position is located at 766 Brackbill Rd, Gap, Pennsylvania, 17527 United States

Shift: Wednesday - Saturday; 6:00am-4:30pm

Role Summary

A Trainer is an expert in all aspects of warehouse operations. Their main responsibility is to train and develop all hourly employees, both at the beginning and on an ongoing basis. They work closely with operational leaders to identify areas where training can improve the quality of work and performance of all employees. As motivated team players with a positive attitude, they possess excellent communication skills and always show respect towards others.

Role Responsibilities

• Provide training for individual or group settings to new hires as well as tenured employees.
• Possess excellent communication skills and ability to explain tasks to others.
• Assist with new hire orientation, onboarding processes, and safety compliance.
• Monitor and report on training, productivity, and accuracy of new hires.
• Ensure new hire, re‑training, and cross‑training are completed per SOPs and work instructions.
• Deliver PIT certifications and evaluations.
• Uphold a respectful workplace environment while encouraging team collaboration.
• Support all other duties as assigned by operational leadership or as business requires.
• Able to operate department‑specific technology to execute and train on job tasks i.e. RF scanners or desktop computers and touchscreens.

Role Qualifications

• Must be 18 years or older
• High school degree or GED a plus
• Possess time management and organizational skills
• Working knowledge of warehouse equipment (i.e. forklift, pallet jack, cherry picker)
• Able to multi-task and prioritize effectively in a team environment
• Able to work with minimal supervision
• Able to keep confidential information private
• Bi‑lingual preferred
• Maintain acceptable attendance and must be able to work overtime as required
• Comprehend and follow work instructions to meet productivity and quality standards

Physical Requirements

• Stand and walk throughout a shift
• Climb, balance, kneel, crouch, or crawl for extended periods
• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds
• Operate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts) which requires coordinated movements.

The Perks

• URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility for specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more! For additional information visit www.urbn.com/work-with-us/benefits .

URBN offers a predictable pay increase schedule through our Step Program for designated roles— associates receive scheduled wage increases at 6 months, 1, 2, 3, 4, 5 years of tenure. Subject to change at company's discretion.

Pay Range

Starting from USD $18.50/Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.