Urban Outfitters Sales Associate - Newport Beach, CA

URBN; Newport Beach (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in lifestyle retail is seeking a Sales Associate who will enhance the customer experience through genuine interactions and brand representation. This role involves leveraging technology to provide seamless service, collaborating with team members, and maintaining high operational standards. Ideal candidates will have a passion for the brand, experience in customer service, and the flexibility to work varied hours. Join a dynamic team where your contributions will help create a welcoming shopping environment and drive sales.

Qualifications

• Passion for the UO brand and experience in customer service.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Act as a brand representative and provide personalized customer interactions.
• Maintain visual and operational standards while focusing on customer service.

Skills

Customer Service

Team Collaboration

Adaptability

Communication

Tools

MPOS

POS

Job description

Urban Outfitters Sales Associate - Newport Beach, CA

Pay Competitive

Location Newport Beach/California

Employment type Part-Time

Job Description

• Req#: URBAN014029

OVERVIEW

A Sales Associate contributes to driving sales through providing a genuine experience to each customer.

RESPONSIBILITIES

Brand Experience

• Acts as a brand representative reflective of the company values
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
• Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things

Visual + Business Operations

• Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

QUALIFICATIONS

• Passion for UO brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Wage Transparency: To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Company’s Monthly Store Incentive bonus program, this may result in bringing the total compensation to a higher range.

Benefits + Perks: We offer one of the best and most comprehensive wellness benefits in the retail industry, click here to learn more.

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

About the company

Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania.