Urban Outfitters Sales Associate

Urban Outfitters; Kansas City (MO); On-site; Full time

Job summary

Join a leading retail company as a Sales Associate in Kansas City, where you'll drive sales by providing exceptional customer experiences. You'll act as a brand representative, collaborate with your team, and maintain operational standards to enhance customer satisfaction. The role requires flexibility in availability and a passion for the Urban Outfitters brand.

Benefits

Medical

Dental

Vision

PTO

Employee Discounts

Retirement Savings

Qualifications

• Experience in customer service required.
• Team player with flexible availability.

Responsibilities

• Acts as a brand representative reflecting company values.
• Maintains visual and operational standards.
• Supports shipment and inventory processes.

Skills

Customer Service

Teamwork

Communication

Job description

Join to apply for the Urban Outfitters Sales Associate role at Urban Outfitters.

Location: 520 Nichols Rd, Kansas City, Missouri, 64112, United States.

Role Summary

A Sales Associate contributes to driving sales by providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflecting the company values.
• Initiates conversations, shares advice and product knowledge to interact with customers in a personalized way.
• Utilizes technology to stay informed on company priorities and promotions, delivering a seamless omni-channel shopping experience (e.g., MPOS, POS, In-Store & Curbside Pickup).

Teamwork & Communication

• Contributes positively, respectfully, and helpfully to the team.
• Collaborates with peers and leadership, sharing ideas and supporting team needs.
• Shows willingness to learn, adapt, and try new approaches.

Visual & Business Operations

• Maintains visual and operational standards, focusing on customer experience.
• Supports shipment and inventory processes, including omni order fulfillment.
• Adheres to safety standards, inventory accuracy, and company policies to support store profitability.

Role Qualifications

• Passion for the UO brand.
• Experience in customer service.
• Team player with flexible availability, including nights, weekends, and holidays.

The Perks

URBN offers comprehensive benefits such as medical, dental, vision, PTO, employee discounts, retirement savings, and more. Visit this link for details.

Pay Range

Starting from USD $13.75/hour.

Wage Transparency

Details on state-specific wage laws are available here. Full-time roles eligible for the Sales Bonus Program may have higher total compensation.

EEO Statement

URBN celebrates diversity and provides equal employment opportunities without discrimination based on race, gender, age, disability, or other protected characteristics. We promote a safe, fair, and respectful work environment, including anti-harassment training.