Urban Outfitters Sales Associate

Urban Outfitters; City of Syracuse (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player seeks a dedicated Sales Associate to enhance customer experiences and drive sales. This role involves engaging with customers through personalized interactions, utilizing technology for seamless shopping experiences, and maintaining operational standards. If you have a passion for retail and enjoy working in a team-oriented environment, this opportunity is perfect for you. Join a company that values diversity and offers comprehensive benefits, including medical, dental, and employee discounts. Be part of a dynamic team that supports your growth and success.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Discounts

Retirement Plans

Qualifications

• Passion for the UO brand.
• Experience in customer service.
• Ability to work flexible hours.

Responsibilities

• Acts as a brand representative reflecting the company's values.
• Collaborates with peers and leadership.
• Maintains visual and operational standards.

Skills

Customer Service

Team Player Mentality

Flexibility

Tools

MPOS

POS

Job description

Join to apply for the Urban Outfitters Sales Associate role at Urban Outfitters.

This position is located at 9090 Destiny USA Dr, Syracuse, New York, 13290 United States.

Role Summary

A Sales Associate contributes to driving sales by providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflecting the company's values.
• Initiates conversations, shares advice and product knowledge to engage with customers personally.
• Utilizes technology to stay informed on company priorities and promotions, delivering a seamless omni-channel shopping experience through tools like MPOS, POS, and curbside pickup.

Teamwork & Communication

• Contributes positively, respectfully, and helpfully to the store environment.
• Collaborates with peers and leadership, sharing ideas and supporting team needs.
• Shows willingness to learn, adapt, and try new approaches.

Visual & Business Operations

• Maintains visual and operational standards, focusing on customer experience.
• Supports shipment processes to understand product inventory and contributes to omni order fulfillment.
• Follows safety standards, maintains inventory accuracy, reduces product loss, and upholds company policies to support store profitability.

Role Qualifications

• Passion for the UO brand.
• Experience in customer service.
• Team player mentality.
• Ability to work flexible hours, including nights, weekends, and holidays.

The Perks

URBN offers comprehensive benefits such as medical, dental, vision, PTO, employee discounts, retirement plans, and more. Eligibility varies by location and employment status. More info at our benefits page.

Pay Range

Starting from USD $15.00/hour.

Wage Transparency

Details on state-specific wage laws are available here. Full-time roles eligible for sales bonuses may have higher total compensation.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment. We provide equal employment opportunities regardless of race, color, sex, religion, age, disability, and other protected characteristics. We promote a safe, fair, and respectful workplace, including anti-harassment training.

Additional Information

• Seniority level: Not Applicable
• Employment type: Part-time
• Job functions include: General Business, Customer Service, and others
• Industries: Retail, Apparel & Fashion, Consumer Services