Urban Outfitters Brand Ambassador

Urban Outfitters; West Des Moines (IA); On-site; USD 15,153 - 19,286; Part time

Benefits offered by this job

Flexible scheduling

Employee discount on UO products

Career growth within the brand

Hands-on fashion experience

Job summary

Urban Outfitters in West Des Moines is hiring Brand Ambassadors to bring the brand to life through authentic connections, personal style, and a love for pop culture. You’ll help customers create an experience that feels fun and unique.

Responsibilities include engaging customers, restocking and styling displays, using in-store tech to support shopping, and staying flexible with scheduling while working with a team to keep the store on-brand.

Qualifications

• Brand passion for Urban Outfitters and its culture.
• Ability to express personal style and creativity.
• People-first mindset, enjoy helping others.
• Collaborative attitude and positive energy.
• Comfort in a fast-moving retail environment.
• Scheduling flexibility including nights/weekends/holidays.

Responsibilities

• Bring the Brand to Life by staying in the know on product drops, trends, and in-store activities.
• Create energy on the salesfloor through authentic conversations and enthusiasm.
• Make shopping seamless by keeping displays organized and on-brand.
• Use in-store tech to support customers across in-store, online, or other shopping channels.
• Stay curious and flexible, ready to help wherever needed.
• Work as a team, sharing ideas and maintaining a positive store environment.

Skills

Brand passion

Personal style

People-first mindset

Collaborative attitude

Fast-paced environment

Flexible scheduling

Job description

Location

This position is located at 101 Jordan Creek Pkwy, West Des Moines, Iowa, 50266 United States

Role Summary

Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO. If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Role Responsibilities

Bring the Brand to Life Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online

Create the Energy on the Salesfloor Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back

Make Shopping Seamless Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand

Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between

Stay Curious + Flexible Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun

Work as a Team Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Role Qualifications

• A genuine love for Urban Outfitters
• Confidence in expressing your personal style and creativity
• A people-first mindset, you enjoy meeting and helping others
• A collaborative attitude and positive energy
• Comfort in a fast-moving, ever-changing environment
• Flexibility with scheduling (nights, weekends, holidays)
• Experience in retail or customer service is a plus, but not required

The Perks

• A team that celebrates you for being you
• Flexible scheduling that works with your life
• Employee discount on UO products
• Opportunities to grow within the brand
• Hands-on experience with fashion, culture, and retail

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $12.48/Hr.