Urban Outfitters Brand Ambassador

Urban Outfitters; Louisville (KY); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

A team that celebrates you for being你

Flexible scheduling that works with你的生

Employee discount on UO products

Opportunities to grow within the brand

Hands-on experience with fashion, cult

Job summary

Urban Outfitters is seeking Brand Ambassadors to bring the store to life through authentic connections, personal style, and knowledge of current drops. You’ll engage customers, explain product stories, and create memorable experiences that reflect the brand’s energy.

Role requires a flexible schedule, energy for a fast-paced retail atmosphere, and a collaborative mindset. This on-site position offers opportunities for growth within the brand and access to employee discounts.

Qualifications

• Passion for Urban Outfitters and brand concepts.
• Ability to express personal style creatively.
• People-first mindset with a focus on helping customers.
• Collaborative attitude and positive energy in a team.
• Comfort in a fast-moving, ever-changing environment.
• Flexible scheduling including nights, weekends and holidays.
• Retail or customer service experience is a plus, but not required.

Responsibilities

• Present the Brand through authentic conversations and product knowledge.
• Engage customers with exclusive drops and promotions.
• Maintain an inspiring, organized, easy-to-shop space.
• Assist customers with in-store tech and shopping channels.
• Be adaptable, learn quickly, and support the team.
• Collaborate with teammates to keep the store environment positive.

Skills

Retail experience

Customer service

People skills

Flexible schedule

Brand enthusiasm

Job description

Location

This position is located at 7900 SHELBYVILLE RD, Louisville, Kentucky, 40222 United States

Role Summary

Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Role Responsibilities

Bring the Brand to LifeShow up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online

Create the Energy on the SalesfloorEngage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back

Make Shopping SeamlessHelp maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand

Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between

Stay Curious + FlexibleBe open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun

Work as a TeamSupport your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Role Qualifications

• A genuine love for Urban Outfitters
• Confidence in expressing your personal style and creativity
• A people-first mindset, you enjoy meeting and helping others
• A collaborative attitude and positive energy
• Comfort in a fast-moving, ever-changing environment
• Flexibility with scheduling (nights, weekends, holidays)
• Experience in retail or customer service is a plus, but not required

The Perks

• A team that celebrates you for being you
• Flexible scheduling that works with your life
• Employee discount on UO products
• Opportunities to grow within the brand
• Hands-on experience with fashion, culture, and retail

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBANNA

Pay Range

Starting from USD $12.00/Hr.