Urban Outfitters Brand Ambassador

URBN Urban Outfitters, Inc.; Irvine (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discount

Growth opportunities

Hands-on fashion experience

Inclusive team culture

Job summary

URBN Urban Outfitters, Inc. in Irvine, CA is seeking Brand Ambassadors to bring the UO experience to life through personal style and authentic customer connections. You’ll help customers on the sales floor, stay informed on drops and trends, and contribute to a fun, inviting store atmosphere.

You will engage shoppers, stock displays, and use in-store tech to assist in-store or online shopping. Flexibility with scheduling and a people-first mindset are essential for success in this fast-paced

Qualifications

• Genuine love for Urban Outfitters and its culture.
• Confidence expressing personal style and creativity.
• People-first mindset; enjoy helping others.
• Collaborative attitude with positive energy.
• Comfort in a fast-changing retail environment.
• Scheduling flexibility including nights, weekends, holidays.
• Retail or customer service experience is a plus, not required.

Responsibilities

• Bring the Brand to Life: show individuality, stay informed on product drops and trends.
• Create the Energy on the Salesfloor: engage customers with authentic conversations about products and promotions.
• Make Shopping Seamless: maintain an inspiring, organized space; restock and style displays.
• Use in-store tech to support customers shopping in-store or online.
• Stay Curious + Flexible: adapt to daily changes and try new things.
• Work as a Team: support colleagues and contribute to a positive store environment.

Skills

Brand affinity

Personal style

People-first mindset

Team collaboration

Adaptability

Flexible scheduling

Retail/customer service

Job description

Location

This position is located at 730 Spectrum Center Dr, Irvine, California, 92618 United States

Role Summary

Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Role Responsibilities

Bring the Brand to LifeShow up as you- your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online

Create the Energy on the SalesfloorEngage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back

Make Shopping SeamlessHelp maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand

Use in-store tech to support customers however they want to shop- whether that’s in-store, online, or somewhere in between

Stay Curious + FlexibleBe open to trying new things, jumping in where needed, and learning as you go - every day is a little different, and that’s part of the fun

Work as a TeamSupport your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Role Qualifications

• A genuine love for Urban Outfitters
• Confidence in expressing your personal style and creativity
• A people-first mindset, you enjoy meeting and helping others
• A collaborative attitude and positive energy
• Comfort in a fast-moving, ever-changing environment
• Flexibility with scheduling (nights, weekends, holidays)
• Experience in retail or customer service is a plus, but not required

The Perks

• A team that celebrates you for being you
• Flexible scheduling that works with your life
• Employee discount on UO products
• Opportunities to grow within the brand
• Hands-on experience with fashion, culture, and retail

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBANNA

Pay Range

Starting from USD $16.90/Hr.