UR Intake Specialist

CorVel; Rancho Cucamonga (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented UR Intake Specialist to provide essential support services in a remote setting. This role involves handling incoming calls, verifying patient information, and entering requests in the CareMC program. Ideal candidates will excel in a fast-paced environment, demonstrating strong communication, multi-tasking, and organizational skills. Join a company that values accountability and teamwork while enjoying a comprehensive benefits package and opportunities for career advancement. If you're ready to make a difference in a supportive culture, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Flexible Spending Account

Life Insurance

Accident Insurance

Critical Illness Insurance

Parking and Transit FSA

Qualifications

• Strong communication skills and ability to multitask in a fast-paced environment.
• Proficiency in MS Office and ability to use CareMC for documentation.

Responsibilities

• Handle incoming calls related to precertification requests.
• Ensure accurate data entry in the CareMC system for utilization review.

Skills

Multi-tasking skills

Written communication

Verbal communication

Computer proficiency

Interpersonal skills

Time management

Organizational skills

Education

High School diploma or equivalent

A.A. degree or equivalent

Tools

MS Office

CareMC program

Job description

The UR Intake Specialist provides staff support services including typing reports and correspondence, file handling and forms completion in addition to answering incoming telephone calls, supporting the goals of the Utilization Review / Case Management department, and of CorVel.

This is a remote position.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Takes calls relating to precertification requests
• Verifies that all patient, provider and facility information entered in system is accurate and up to date
• Enters request for service in CareMC program
• Enters notes into CareMC system for documentation of utilization review requests
• Requires regular and consistent attendance
• Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
• Additional duties as required

KNOWLEDGE & SKILLS:

• Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
• Excellent written and verbal communication skills
• Ability to meet designated deadlines
• Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
• Strong interpersonal, time management and organizational skills
• Ability to remain poised in stressful situations and communicate diplomatically via all methods of communication
• Ability to work both independently and within a team environment

EDUCATION/EXPERIENCE:

• High School diploma or equivalent required
• A.A. degree or equivalent preferred

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $16.36 - $26.31 per hour

ABOUT CORVEL

CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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