UR Index Intake Coordinator - REMOTE! Mon- Fri 8:30am - 5:30pm PST

EK Health; Wyoming (MI); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare company seeks an Index-Intake Coordinator to manage and prepare electronic medical case files. This role includes responsibilities like scanning, indexing, and ensuring professional interactions with healthcare professionals, all while working remotely. Candidates should have a high school diploma and strong communication skills, with pay ranging from $16 to $17 per hour based on experience.

Benefits

Medical, Dental, Vision Insurance

401K

Paid Time Off

Paid Holidays

Equipment provided

Monthly internet stipend

Qualifications

• Professional demeanor with excellent written and oral communication skills.
• Strong organization skills.
• High comfort level with computer programs/functions.

Responsibilities

• Scanning, uploading, and labeling case documents.
• Processing referrals with dedicated deadlines.
• Heavy data entry and professional interaction with medical professionals.

Skills

Written Communication

Oral Communication

Organization

Computer Literacy

Education

High School Graduate or G.E.D. equivalent

Job description

Description

The Index-Intake Coordinator is responsible for pre-opening and preparing electronic medical case files for Healthcare Professionals (HCP) to complete. The indexing portion is comprised of scanning, indexing, categorizing, and uploading medical records and files to the corresponding Utilization Review or Medical Case Management case.

Concurrently, this position also requires the ability to transition between indexing and intake. The intake coordinator role performs end to end processing of Utilization Review referrals, which is the process between indexing to the assignment of the HCP. They will also assist other administrative staff with overflow work, including word processing, data entry and internet research tasks.

Work Specifics: Non-Exempt, eight (8) hour workday, Monday-Friday. Remote 8:30am-5:30pm PST Schedule.

Responsibilities may include, but are not limited to:

• Scanning, Uploading, and labeling of case documents into the appropriate case files
• Separating and sorting of hard copy/soft copy medical files and documents
• Processing referrals with dedicated deadlines and sending reviews to our HCPs
• Collecting medical files and documents to be scanned, indexed, and uploaded to web-based Utilization Review case management application
• Heavy data entry
• Promptly answer all incoming calls and assist callers with proper telephone etiquette; must sound professional, credible, pleasant, and sincere
• Professional interaction with Nurses, Insurance Adjusters, and other medical professionals
• Responds to routine inquiries or complaints from customers and the public; refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to appropriate staff
• Process Utilization Review referral forms received by EK Health Services
• In-take / Data Entry of UR referrals into EK Health Services software and case assignment
• Other duties as assigned

Pay & Perks:

• Pay $16-17/hr based on experience, education and location
• Medical, Dental, Vision Insurance
• 401K
• Paid Time Off
• Paid Holidays
• Equipment provided
• Monthly internet stipend

Requirements

• High School Graduate or G.E.D. equivalent
• Professional demeanor with Excellent Written and Oral Communication Skills
• Strong Organization Skills
• Must be computer literate with a high comfort level with computer programs/ functions, including MS Word, MS Excel, Email, and Internet
• Basic medical terminology

Physical Requirements:

Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.

*Requires DSL, fiber, or cable internet connection from home 100 mbps preferred or better. *