Upsell-Driven Bartender & Guest Experience Pro

The Barbershop Cuts & Cocktails; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

The Barbershop Cuts & Cocktails in Las Vegas is seeking an energetic bartender to join our busy team. You will mix and serve craft cocktails, uphold high service standards, and drive guest satisfaction in a luxury setting.

Ideal candidates have 3+ years of high-volume bartending and experience in marketing within nightlife venues, plus excellent English communication and strong knowledge of wine and food pairings.

Qualifications

• 3 years high-volume bartending experience and/or 2 years experience bartending in a fine dining establishment or equivalent.
• 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred.
• Ability to work as part of a team in a high stress & a high-volume environment.
• Extensive knowledge about food and wine and ability to confidently speak on and properly serve such items.
• Ability to up sell.
• Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
• Good communication skills; multilingual is a plus.
• Must be able to speak and to read in English proficiently.
• Basic computer skills and experience with POS systems.
• Basic math skills and the ability to use a calculator.
• Knowledge of different types of tendering guest checks.
• Physically able to lift and carry at least 50 lbs on a tray or arm service where it applies.
• Physically able to walk or stand without assistance on various surfaces for an extended period of time.

Responsibilities

• Mix and serve drinks, proportioning ingredients to exact recipes and cost criteria.
• Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages, and command full menu knowledge at all times and preparation methods.
• Consistently following sequence of service utilizing all proper procedures standardized by venue managers and chefs.
• Provide direction to and assistance to support staff to ensure proper operation of the bar.
• Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
• Working as a team, assisting all guests' and employees' needs and inquiries.
• Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
• Maintain a clean and safe working environment
• Greeting guests in a positive, friendly manner and making them feel welcome.
• Anticipating the guests' needs and responding appropriately with a sense of urgency.
• Maintaining a level of professionalism, that will make guests want to return.
• Bidding farewell to guests, using guest's name when known, and encourage them to return.
• Performing all opening and closing duties, based upon shift assignment.
• Building and establishing a personal clientele.
• Encourage guests to make weekly table reservations
• Adhere to weekly table and guest list requirements
• Assist in developing restaurant database through networking and completing data cards.
• Participate in weekly marketing requirements
• Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
• Conforming to the department grooming standards, uniform or attire, and jewelry policy.
• Responsible for a cash bank or impressed bank issued at the beginning of service.
• Other duties as assigned

Skills

High-volume bartending

Fine dining bartending

Marketing experience in nightlife

Team collaboration under high stress

Wine knowledge

Upselling

Social media familiarity

Communication skills

English proficiency

POS systems

Mathematical skills

Tendering guest checks

Physical stamina

Customer service orientation

Tools

POS systems

Job description

The Barbershop Cuts & Cocktails in Las Vegas is seeking an energetic bartender to join our busy team. You will mix and serve craft cocktails, uphold high service standards, and drive guest satisfaction in a luxury setting.

Ideal candidates have 3+ years of high-volume bartending and experience in marketing within nightlife venues, plus excellent English communication and strong knowledge of wine and food pairings.