Upscale Restaurant Server — 100% Guest Satisfaction

Choice Hotels International, Inc.; BLOOMINGTON (MN); Vor Ort; USD 13.000 - 18.000; Vollzeit

Benefits dieser Stelle

Hotel discounts

Free meal

Free parking

Sick time

Health benefits

401(k) Plan

Paid vacation

Zusammenfassung

Choice Hotels International, Inc. is hiring an AM Server for FireLake Grill House and Cocktail Bar in Bloomington, MN. The role focuses on creating 100% guest satisfaction by prompt, accurate service and friendly hospitality in a high-volume restaurant environment.

The position offers hourly pay ($11.41 previously noted) and full benefits for eligible full‑time teammates. Join a team committed to quality, training, and a welcoming guest experience at all times.

Qualifikationen

• Minimum one year restaurant serving experience, preferably in an upscale high volume environment.
• Must meet minimum age to serve alcohol based on applicable state law
• Knowledge of local, state and federal liquor laws and regulations
• Thorough understanding of safe and perceptive service
• Excellent customer service and verbal communication skills
• Ability to do basic math and handle cash
• Ability to work with Point of Sale systems
• Highly organized – demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time
• Able to work a flexible schedule, including weekends and holidays

Aufgaben

• Provides food and beverage service to guests in the restaurant.
• Provides guest with overview of menu choices
• Takes guest’s order – provides explanation of menu as appropriate
• Prepares order for presentation to guest
• Replenishes water
• Makes and pours coffee for the customers
• Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
• Cleans tables, chairs and floor area
• Resets table quickly
• Polishes silver and folds linens
• Assists service team as necessary to meet and exceed the guests’ expectations
• Sets up beverage stations for appropriate shift by brewing coffee and setting out condiments, as appropriate
• Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality
• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Kenntnisse

Customer service

Cash handling

POS systems

Communication

Tools

POS systems

Jobbeschreibung

Choice Hotels International, Inc. is hiring an AM Server for FireLake Grill House and Cocktail Bar in Bloomington, MN. The role focuses on creating 100% guest satisfaction by prompt, accurate service and friendly hospitality in a high-volume restaurant environment.

The position offers hourly pay ($11.41 previously noted) and full benefits for eligible full‑time teammates. Join a team committed to quality, training, and a welcoming guest experience at all times.