Upscale Night Auditor & Guest Services Pro

LEFT LANE Hospitality Group, LLC; Savannah (GA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

PTO and paid holidays

401k matching

Health and telehealth benefits

Discounts on resort offerings

Complimentary meals in team café

Complimentary onsite fitness classes

Job summary

LEFT LANE Hospitality Group, LLC is seeking a Night Auditor for Hotel Bardo Savannah to serve as overnight ambassador and ensure accurate financial reporting. The role balances front desk duties with overnight audit, providing a safe, welcoming experience for guests during overnight hours.

The ideal candidate is dependable, detail-oriented, and able to work independently while maintaining luxury hospitality standards. On-site, with potential for part-time or full-time schedules.

Qualifications

• Experience auditing a complex hotel operation with multiple revenue streams.
• Experience providing polished, professional service in a luxury or upscale environment.
• Strong numerical accuracy and ability to resolve discrepancies.
• Working knowledge of hotel accounting procedures and daily revenue reconciliation.

Responsibilities

• Provide exceptional guest service during overnight hours, including check-ins, check-outs, and guest assistance.
• Complete all nightly audit procedures and ensure the accuracy of financial transactions and reports.
• Balance daily revenue, payments, and settlement reports.
• Prepare and distribute required operational and financial reports.
• Respond promptly and professionally to guest requests, concerns, and emergencies.
• Maintain awareness of hotel occupancy, arrivals, departures, and special guest needs.
• Communicate overnight activities and important information to hotel leadership and incoming shifts.
• Monitor hotel security and safety throughout the night, following all emergency procedures and protocols.
• Assist with reservations, room assignments, and administrative tasks as needed.
• Maintain cleanliness and organization of the Front Desk and lobby areas.
• Support the hotel's service culture by creating memorable guest experiences and resolving issues proactively.

Skills

Night audit experience

Front desk experience

Financial reporting

Attention to detail

Guest service

Independence

Overnight shifts

Education

High school diploma or equivalent

Tools

Hotel PMS

Job description

LEFT LANE Hospitality Group, LLC is seeking a Night Auditor for Hotel Bardo Savannah to serve as overnight ambassador and ensure accurate financial reporting. The role balances front desk duties with overnight audit, providing a safe, welcoming experience for guests during overnight hours.

The ideal candidate is dependable, detail-oriented, and able to work independently while maintaining luxury hospitality standards. On-site, with potential for part-time or full-time schedules.