Upscale Host: Warm, Precise Seating & Guest Flow

Embers Inc; Ocean City (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Job summary

A family-friendly upscale restaurant in Ocean City is seeking a Host/Hostess to deliver exceptional service and enhance guest experiences. This key role requires strong hospitality skills, the ability to manage reservations, and maintain a warm and welcoming atmosphere. Ideal candidates will have previous upscale restaurant experience and excel in communication and situational awareness. Join our team to contribute to an upscale dining experience that balances classic chophouse dining with modern hospitality.

Qualifications

• Experience in upscale restaurants is crucial for effective guest management.
• Strong communication skills enhance the overall guest experience.
• Ability to multitask effectively in a busy environment is essential.

Responsibilities

• Serve as the first point of contact for guests, ensuring a warm welcome.
• Manage reservations and guest expectations efficiently.
• Support the dining experience flow while maintaining service standards.

Skills

Strong background in hospitality and guest-focused service

Excellent verbal communication and interpersonal skills

High level of attention to detail and situational awareness

Ability to multitask and make sound decisions in a fast-paced environment

Strong organizational and time-management skills

Team-oriented mindset with the ability to collaborate across departments

Ability to follow established service standards, procedures, and brand expectations

Education

Upscale previous restaurant experience

Tools

Reservation and seating software

Job description

A family-friendly upscale restaurant in Ocean City is seeking a Host/Hostess to deliver exceptional service and enhance guest experiences. This key role requires strong hospitality skills, the ability to manage reservations, and maintain a warm and welcoming atmosphere. Ideal candidates will have previous upscale restaurant experience and excel in communication and situational awareness. Join our team to contribute to an upscale dining experience that balances classic chophouse dining with modern hospitality.