Upscale Host - Guest Experience & Reservations

Lotus Concepts Management; Denver (CO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation and gratuity opportunities

Training and opportunities for career advancement

25% discount at all Lotus concepts

Paid sick leave accrual

Health, dental, vision, accident, and life benefits

401K with company match

Total Advantage Package with telehealth and wellness options

Job summary

Lotus Concepts Management is seeking a Host for their location in Denver, Colorado. In this role, you will provide exceptional customer service, manage reservations, and foster positive guest relationships. Ideal candidates have prior experience in hospitality, strong communication skills, and the flexibility to work evenings and weekends.

The position offers competitive pay, health benefits, and opportunities for career advancement in a vibrant restaurant atmosphere.

Qualifications

• Previous experience in a host role within the hospitality industry, preferably in a high-end or upscale setting.
• Exceptional customer service skills with a friendly and approachable demeanor.
• Strong organizational skills to manage reservations and guest flow effectively.
• Outstanding interpersonal and communication skills, with a strong focus on conveying the whimsical and passionate nature of Lotus Concepts.
• Ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure.
• Physical stamina to stand, walk, and carry trays for extended periods.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet guests with a warm and friendly demeanor, embodying the welcoming atmosphere.
• Effectively manage reservations, ensuring accurate seating arrangements and optimizing guest flow.
• Maintain clear communication with the service team to ensure smooth transitions between seating and service.
• Extend assistance and information to guests, helping them navigate the guest experience.

Skills

Customer service skills

Organizational skills

Interpersonal skills

Team player

Job description

Lotus Concepts Management is seeking a Host for their location in Denver, Colorado. In this role, you will provide exceptional customer service, manage reservations, and foster positive guest relationships. Ideal candidates have prior experience in hospitality, strong communication skills, and the flexibility to work evenings and weekends.

The position offers competitive pay, health benefits, and opportunities for career advancement in a vibrant restaurant atmosphere.