Upscale Food Runner: Guest-First Service + Daily Pay

Aimbridge Hospitality; Phoenix (AZ); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hilton Phoenix Tapatio Cliffs Resort in Phoenix, AZ, is seeking a Food Runner to support our guest service team. You will assist servers with presenting menus, answering questions, and suggesting food and beverage options, while ensuring orders are accurate and displayed with care.

This role requires the ability to work outdoors in all weather, stand for long periods, and maintain a professional appearance. Full-time team members receive a comprehensive benefits package and Daily Pay eligibility.

Qualifications

• High school diploma or equivalent required; minimum one year experience in upscale restaurant, hotel/resort, or private club preferred.
• Certification in liquor, wine, and food service (including Alcohol Awareness) preferred.
• Ability to work outdoors in all weather conditions and maintain a professional appearance.
• Strong multitasking and communication skills; must meet minimum age requirements and comply with responsible alcohol service standards.
• Physical ability to lift/carry up to 50 lbs and stand, walk, and perform other movements for extended periods.

Responsibilities

• Guest Guru: Always address guests by name, observe and respond to requests, and ensure service is complete.
• Menu Master: Assist servers with presenting menus, answering questions, and making suggestions about food and beverage service.
• Presentation Pro: Prepare baskets with condiments and sides, confirm orders are accurate and presentable, and serve to guests with a smile.
• Operations Organizer: Monitor supplies, maintain stock, and keep kitchen/café areas clean and orderly. Assist servers in keeping service areas tidy, collect and maintain baskets, and relay kitchen times to servers/management.
• Knowledge Keeper: Stay informed about the menu, drinks, specials, and unavailable items.
• Checklist Champion: Complete daily/weekly checklists and perform other duties as assigned.

Skills

Multitasking

Communication skills

Guest service oriented

Education

High school diploma or equivalent

Liquor, wine, and food service certification

Job description

Hilton Phoenix Tapatio Cliffs Resort in Phoenix, AZ, is seeking a Food Runner to support our guest service team. You will assist servers with presenting menus, answering questions, and suggesting food and beverage options, while ensuring orders are accurate and displayed with care.

This role requires the ability to work outdoors in all weather, stand for long periods, and maintain a professional appearance. Full-time team members receive a comprehensive benefits package and Daily Pay eligibility.