Upscale Dining Room Supervisor — Guest Experience Lead

Newport Restaurant Group; Newport (RI); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

35% discount on dining at company locations

Employee assistance program

401(k) match

Holiday appreciation bonus

Health insurance options

Job summary

Newport Restaurant Group is seeking a Dining Room Supervisor for Castle Hill Inn in Newport, RI. This position requires managing daily operations to ensure a quality guest experience, including overseeing FOH staff, table maintenance, and guest interventions.

The ideal candidate will have at least 2 years of supervisory experience in a high-volume setting, possess excellent communication skills, and be able to work a flexible schedule. Benefits include competitive pay, health & wellness options, and employee perks such as discounts and referral bonuses.

Qualifications

• Minimum 2 years in a supervisory role in an upscale, high-volume establishment.
• Flexible schedule to work days, nights, weekends, and some holidays as needed.
• Prior experience is a plus but not required.

Responsibilities

• Ensuring a quality guest experience by managing all aspects of daily operations.
• Opening and closing of the restaurant; monitoring daily setup and breakdown.
• Table-section maintenance and support.
• Guest intervention, food allergy awareness, and support.

Skills

Interpersonal skills

Communication skills

Ability to lift and move 25–50 pounds

Team collaboration

Job description

Newport Restaurant Group is seeking a Dining Room Supervisor for Castle Hill Inn in Newport, RI. This position requires managing daily operations to ensure a quality guest experience, including overseeing FOH staff, table maintenance, and guest interventions.

The ideal candidate will have at least 2 years of supervisory experience in a high-volume setting, possess excellent communication skills, and be able to work a flexible schedule. Benefits include competitive pay, health & wellness options, and employee perks such as discounts and referral bonuses.