Upscale Cocktail Server – Guest Experience & Beverages

Boyd Gaming; Michigan City (IN); On-site; USD 25,000 - 45,000; Full time

Job summary

Boyd Gaming Corporation is seeking a friendly, high-energy beverage server to provide outstanding service to guests in our casino environment. You will greet guests, offer products, and ensure satisfaction while handling transactions across multiple POS systems.

Responsibilities include maintaining knowledge of beverages, cleanliness, safety, and efficient operation. This role requires reading product knowledge, reading cleaning products, and the ability to lift up to 20 lbs.

Qualifications

• Must be able to obtain a beverage permit within 30 days.
• Previous F & B or beverage serving experience preferred.

Responsibilities

• Provide excellent service to guests in a friendly and positive manner.
• Meet and greet guests with pleasant smile and enthusiastic attitude; provide ongoing, nurturing attention to guests’ satisfaction.
• Communicate with accuracy and friendliness to guests, and co-workers to serve beverages with repetitive motions and charge and give change.
• Walk, bend, stand, carry/balance serving tray over length/width of vessel for 95% of shift Finalize transactions with multiple point of sales systems including cash, comp, credit cards, and tokens.
• Must maneuver, reach, and stoop in bar area to obtain all necessary beverage ingredients and products.
• Work individually or in tandem with all duties.
• Must be able to read and utilize cleaning products appropriately.
• Operate banks and register and use math skills for banking.
• Must be able to maneuver weights of up to 20lbs.
• Have working knowledge of all specialty glassware for beverages.
• Must have a sense of urgency.
• Must have product knowledge of alcohol, liquors, and wines to communicate products to guests and co-workers.
• Performs all relative miscellaneous duties as directed by supervisor/manager.

Job description

Boyd Gaming Corporation is seeking a friendly, high-energy beverage server to provide outstanding service to guests in our casino environment. You will greet guests, offer products, and ensure satisfaction while handling transactions across multiple POS systems.

Responsibilities include maintaining knowledge of beverages, cleanliness, safety, and efficient operation. This role requires reading product knowledge, reading cleaning products, and the ability to lift up to 20 lbs.