UPS-Uninterruptible Power Supply Trainer

Delta-Electronics-; Eastvale (CA); On-site; USD 110,000 - 120,000; Full time

Job summary

Delta Electronics Americas is seeking a Training Specialist to organize and deliver technical training across classroom, factory, and on-site settings for employees, ASP technicians, field personnel, and sales partners. You will develop training materials with Global Technical Support and measure training impact.

The role requires a bachelor's degree in engineering, 3–5 years in service support or training, strong presentation and communication skills, proficiency in Microsoft Office, and

Qualifications

• Bachelor's degree in engineering or equivalent required.
• 3–5 years of experience providing service support or in a training role.
• Advanced interpersonal, communication and presentation skills required to train employees, customers, and partners.

Responsibilities

• Organize and perform group and individual training sessions in classroom, factory, and onsite settings for Delta employees, ASP technicians, customer first-responder personnel, and sales channel partners.
• Create, organize, and formalize training materials with Global Technical Support Team into a cohesive training program for assigned products.
• Disseminate information to trainees through lectures and hands-on training and measure impact and effectiveness of training.
• Maintain training records for internal and external participants and certifications obtained through third-party courses.
• Perform technical support including dissemination of product updates to the field service and sales organization via phone, email, field visits, and logistics support.
• Promote Delta products and services to potential and existing customers to generate leads for internal and external sales channels.
• Work with Product and Area managers to identify and develop specific department training and refresher training.

Skills

Interpersonal

Communication

Presentation

Microsoft Office

PowerPoint

Education

Bachelor’s degree in engineering

Tools

Microsoft Office

PowerPoint

Job description

Who We Are

Delta Electronics is a global innovator at the forefront of technologies powering the future. Since 1971, we’ve been leading the way in high-efficiency power and thermal management solutions. Today, we’re driving transformation across industries with smart, sustainable systems that enable everything from AI, industrial automation, and data centers to EV charging, renewable energy, and intelligent buildings.

Key Responsibilities

• Organize and perform group and individual training sessions in classroom, factory, and onsite settings for Delta employees, Authorized Service Provider (ASP) technicians, customer first-responder personnel, and sales channel partners, to develop personnel qualified and competent to service, sell and support assigned products.


• Create, organize, and formalize training materials with Global Technical Support Team into a cohesive training program for assigned products.


• Disseminate information to the trainees via lecture and hands-on training and measure the impact and effectiveness of training at the conclusion of the training and on an ongoing basis.


• Maintain training records for internal and external class participants as well as certifications obtained through third-party courses.


• Perform technical support including dissemination of product updates to the field service and sales organization via telephone, email, field visits, and logistics support.


• Promote Delta products and services to potential and existing customers to generate leads for internal and external sales channel partners.


• Work with Product and Area managers to identify and develop specific department training and refresher training.

Minimum Qualifications

• Bachelor’s degree in engineering or equivalent discipline with 3-5 years of experience providing service support or in a training role focused on the education of personnel, or equivalent education or experience with UPS- Uninterruptible Power Supply.


• Advanced interpersonal, communication and presentation skills required to provide training to employees, customers, and authorized service providers.


• Advanced computer skills with emphasis on Microsoft Products and PowerPoint.


• Ability to travel- 30%

Pay Range

USD $110,000.00 - USD $120,000.00 /Yr.

Benefit at Delta Electronics Americas

Life at Delta

EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.