Unsubscribed - Brand Ambassador (Sales Associate)

Unsubscribed; Atlanta (GA); On-site; USD 16,531 - 27,552; Part time

Job summary

Unsubscribed in Atlanta, GA is seeking a Brand Ambassador to deliver an exceptional shopping experience and drive sales. You will be the face and voice of the brand, promoting products through engaging interactions with customers.

Responsibilities include delivering customer-first service, sharing product knowledge, assisting teammates, styling recommendations, and processing transactions accurately while maintaining store standards and policies.

Qualifications

• Excellent verbal and written communication with customers and team.
• Ability to collaborate and work well in a sales environment.
• Open to receiving feedback and improving performance.
• Proficient with technology and store tools.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Deliver positive customer experiences to drive daily sales.
• Provide product knowledge to engage customers.
• Support teammates by sharing knowledge.
• Suggest outfits and trends based on customer style.
• Process transactions accurately per cash control procedures.
• Maintain store standards and merchandising.
• Resolve customer concerns per policy.
• Adhere to all company policies.

Skills

Strong communication

Team player

Feedback responsive

Tech-savvy

Job description

Atlanta, GA, United States

Job Description

YOUR ROLE

The Brand Ambassador is responsible for generating sales by providing the customer with an exceptional shopping experience. Brand Ambassadors truly act as the face and voice of our Company, build brand recognition, and successfully promote our product through the engagement of customers in meaningful ways to increase our Company’s brand awareness and to generate sales. The Brand Ambassador is expected to role model Unsubscribed values and Unsubscribed Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.

Responsibilities

• Consistently demonstrate the Unsubscribed Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.
• Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
• Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
• Outfit the customer by suggesting key looks and incorporating latest trends based on the customer’s individual style.
• Promote awareness and growth of the unsubscribed brand by introducing customers to additional brand channels.
• Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
• Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
• Maintain company brand standards per the 5 S’s (In Size, Styled, Stocked, Standard, Signed).
• Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
• Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
• Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.
• Understand and adhere to all company policy and procedures.

Qualifications

• Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
• Demonstrated collaborative skills and ability to work well within a team.
• Ability to receive feedback and take action when appropriate.
• Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
• Available to work a flexible schedule to include evenings, weekends and holidays.
• Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
• Ability to perform all Essential Job Functions.
• Proficient with technology.

EEO Statement

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (EEO) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

Pay & Benefits

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location and employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE.