Operations Supervisor (L2, 2nd Shift)

DHL Express, Inc.; Erlanger (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

DHL Express USA is seeking an Operations Supervisor for the CVG Airport facility in Erlanger, KY. The role manages cargo handling and Hub operations, ensuring safety, compliance, and efficiency in processing shipments.

Responsibilities include supervising 15-25 staff, coordinating with various control and maintenance teams, and directing quality control across all operational areas, with potential 3rd shift work.

Qualifications

• 2 years experience in logistics, transportation, warehouse or industry related field preferred.
• BS/BA (preferred) with previous supervisory experience
• Advanced level skills in MS Word and Excel
• Strong communication (oral and written) skills
• Minimum 1 year of supervisory experience preferred

Responsibilities

• Manages Hub operational activities to ensure safe, timely and cost effective processing of shipments.
• Implements and directs quality control for all operational areas.
• Directs and ensures compliance with DHL policies, procedures and standards in accordance with government regulations.
• Establishes and maintains records for Hub operations (volume, damages, safety incidents, productivity, etc.).
• Communicates with systems operations control, flight control, maintenance control, facilities, sort, ramp, and customs to ensure efficient Hub operation.
• Oversees loading/unloading of trucks, air containers, and airline pallets.
• Supervises identification and segregation of non-conforming and dangerous goods cargo.
• Supervises 15-25 subordinates; hiring, coaching, training and staff development.
• Ability to work 3rd shift.

Skills

Logistics experience

MS Word

MS Excel

Communication skills

Supervisory experience

Education

BS/BA preferred

Job description

What makes DHL great?

Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace™ by Great Place to Work and Fortune Magazine

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment — to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We currently have a need for an Operations Supervisor at our CVG Airport facility in Erlanger, Kentucky. This position will be responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of the Hub. The position will also ensure that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

Key Accountabilities

• Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of shipments
• Implements and directs quality control for all operational areas
• Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub/Gateway, and airline policies, procedures and standards in accordance with government regulations
• Establishes and maintains a record keeping system for all Hub operations regarding volume, damages, safety incidents, productivity, etc
• Communicates with some or all of the following: systems operations control, flight control, maintenance control, facilities maintenance, sort, ramp, airport police, fire and rescue, and US customs, and agriculture to ensure efficient and safe operation of the Hub
• Oversees the loading and unloading of any of the following: trucks, trailers, air containers, or airline pallets
• Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures
• Supervises 15-25 subordinates; responsible for hiring, coaching, training, and developing staff
• Ability to work 3rd shift

Qualifications – External

Skills & Qualifications

• 2 years experience in logistics, transportation, warehouse or industry related field preferred
• BS/BA (preferred) with previous supervisory experience
• Advanced Level Skills in MS Word and Excel
• Strong communication (oral and written) skills
• Minimum 1 (one) year of supervisory experience preferred

LANGUAGE: Fluent English

LOCATION: Cincinnati, OH

TRAVEL: Less than 15%

Work Authorization

DHL Express USA will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster