UNIX/Linux - Production Support Analyst

Jobs via Dice; Jersey City (NJ); On-site; USD 45,000 - 110,000; Full time

Job summary

A leading tech company is seeking a proactive Production Support Analyst in Jersey City to ensure optimal service availability and performance. The role demands strong skills in monitoring, troubleshooting, and collaboration in a high-pressure environment. Applicants should have 4 to 7 years of experience in managing critical applications with proficiency in SQL and Linux systems.

Qualifications

• 4 to 7 years of experience in production support.
• Strong knowledge of Linux/Unix and command-line tools.
• Proficiency in SQL for data querying and analysis.

Responsibilities

• Monitor, troubleshoot, and resolve application/system issues.
• Collaborate with cross-functional teams for incident resolution.
• Ensure optimal service availability and performance.

Skills

Monitoring

Troubleshooting

Problem-solving

Communication

Tools

Linux

SQL

ServiceNow

JIRA

Splunk

AWS

Azure

Control-M

Job description

1 day ago Be among the first 25 applicants

Dice is the leading career destination for tech experts at every stage of their careers. Our client, XFORIA Inc, is seeking the following. Apply via Dice today!

Job Title: Production Support Analyst

Location: Jersey City, NJ (Onsite)

Mode: Contract

Description:

We are looking for a proactive and detail-oriented Production Support Analyst to join our team. This role involves monitoring, troubleshooting, and resolving application/system issues in real time to ensure optimal service availability and performance. The ideal candidate is required to be 4 to 7 years of experience in managing critical applications in a high-pressure production environment and collaborating with cross-functional teams to ensure quick incident resolution.

• 4 to 7 years of experience in production support, application support
• Strong knowledge of Linux/Unix and command-line tools.
• Proficiency in SQL for data querying and analysis (Oracle, MySQL, or PostgreSQL).
• Experience with ticketing systems like ServiceNow, JIRA, Remedy, etc.
• Knowledge of job schedulers like Autosys, Control-M, or similar tools.
• Familiarity with monitoring tools like Splunk, AppDynamics, Nagios, Grafana, etc.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced, 24x7 support environment.
• Basic scripting skills (Shell, Python, or PowerShell).
• Experience with cloud environments like AWS, Azure, or Google Cloud Platform.
• Understanding of CI/CD pipelines and DevOps principles.
• ITIL Foundation Certification is a plus.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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