Summary Description: The Unix Engineer position manages a network of servers, providing on‑call 24x7x365 support, with some weekend work. Responsibilities include knowledge of kernels, network services, and installation, maintenance, and administration of multiple UNIX servers (IBM AIX, Sun Solaris, and various Linux distributions such as RedHat, SUSE, CentOS) across multiple locations.
Essential Resource Responsibilities / Accountabilities
- Provide 24/7 overall operations, deployment, and problem support for the Unix environments.
- Provide advanced deployment functions for the Unix environments.
- Monitor and review contractual agreements, including long‑term and short‑term planning strategies.
- Develop organizational standards for Unix system design, utilization, and vendor support.
- Recommend and lead large‑scale process improvements to the overall Unix methodology.
- Lead medium to larger projects as directed by management.
- Define scope, objectives, and needs for new or revised documentation of existing Unix installations.
- Develop standard operating procedures (SOPs) related to the support of Unix systems.
- Provide direction and oversee intern/contract/temp help/Level I & II staff, as needed.
- Develop expertise in a Unix technology discipline and act as a company SME in that area.
- Possess working knowledge of LAN protocols and technical knowledge of server communications related to Windows OS.
- Knowledge of Windows NT in a server environment, and interaction with UNIX is highly desirable.
- Respond quickly to issues facing high availability, high demand, enterprise‑wide services.
- Willingness to work irregular hours and be on pager coverage.
- Sun Certified Solaris Administrator certification desired.
- Languages: UNIX shell scripting and Perl.
- Maintain advanced knowledge of Unix technologies appropriate to Client.
- Provide overall advanced operations support for the Unix environments through defined maintenance activities.
- Provide advanced problem determination and resolution on the Unix environments from monitoring systems and escalated help‑desk tickets.
- Provide advanced support of the activities of Unix environments throughout the regions; collaborate with management to define scope, objectives, and overall need.
- Provide advanced Unix support for internal and external projects.
- Work closely with IPM Engineering to develop project designs suitable for production processing.
- Work closely with IPM Engineering to develop proposals, evaluate Unix systems, and make recommendations.
Minimum Resource Qualifications
- Bachelor’s degree in an IT‑related discipline (Computer Science, Information Technology, or equivalent).
- Five years of related work experience with UNIX‑based operating systems.
- Ability to interface with all levels of management, other plans, and outside professionals.
- Extensive knowledge of distributed systems.
- Experience with UNIX‑based operations systems, including kernel and server services.
- Experience with journaled file systems, TCP/IP, NFS, SAMBA, and DNS.
- Experience with Apache web servers, mail, storage‑attached server (SAN) devices, and technologies.
- Experience installing, maintaining, and administering multiple Unix servers: IBM AIX, Sun Solaris, and Linux across multiple locations.
- Experience with Enterprise Technologies such as NFS, performance tuning, mail, security, etc.
- Experience with advanced Internet server protocols and utilities (DNS, SMTP, POP, IMAP, HTTP/S, TLS, S/FTP, TCP/IP, UDP, SSH).
- Ability to handle multiple concurrent assignments or support mechanisms for escalation/resolution.
- Understanding of cluster configurations, shell scripting performance tuning.
- Advanced skill level in SAN/NAS storage solutions (NetApp, IBM SVC, DS8000 series, XIV).
- Advanced skill level in LDAP/OpenLDAP configuration and support.
- Advanced skill level in enterprise backup solutions (IBM TSM).
- Experience with OS and/or software based clustering (Veritas, RedHat).
- Experience with security hardening and event monitoring (NMON, Solarwinds).
- Advanced enterprise‑level skills in shell scripting and programming.
- Knowledge of Windows NT in a server environment, with interaction with UNIX highly desirable.
- Respond quickly to issues facing high availability, high demand, enterprise‑wide services.
- Willingness to work irregular hours and be on pager coverage.
- Sun Certified Solaris Administrator certification desired.
- Knowledge of server hardware: Sun Enterprise Servers, IBM POWER Servers.
- Storage: IBM DS8000, IBM 840, SVC, XIV.
- Operating Systems: AIX 5.3, 6.1, 7.1; Solaris 9, 10; RedHat 6.x, 7.x.
- Special software: Veritas Volume Manager, Veritas File Systems, Veritas Cluster Server, Sendmail, SAMBA, SSH, TCP‑Wrapper, Iplanet, Apache Web server, Netscape Enterprise Server, Sun Solstice DiskSuite; networking: TCP/IP, NFS, LDAP, Automount, DSN, NIM.
- Language: UNIX shell scripting and Perl.