University Registrar

Carroll University; Waukesha (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Carroll University is seeking a Registrar to provide vision and oversight for student academic records, registration, and graduation processes. You will lead staff, manage budgets, and ensure compliance with federal guidelines while maintaining accurate enrollment data.

The role requires a Bachelor's degree (Master's preferred) and at least five years in higher education, with strong knowledge of FERPA. Collaboration with campus committees and accreditation efforts is essential.

Qualifications

• Bachelor's degree required; Master's preferred.
• At least five years in higher education; preferably in a Registrar's office.
• Experience managing an annual budget preferred.
• Expertise in FERPA and federal guidelines and compliance.

Responsibilities

• Administer academic policy in accordance with federal law and guidelines.
• Manage Office of the Registrar including hiring and supervising staff and budget.
• Coordinate with Academic Steering Committee for academic actions and petitions.
• Oversee catalog updates and curriculum approvals in Modern Campus systems.
• Ensure data accuracy and confidentiality in student records and enrollment data.

Skills

FERPA compliance

Data analysis

Communication

Team leadership

Education

Bachelor's degree

Master's degree preferred

Tools

ERP systems

Excel

Access

SPSS

Cognos Impromptu

Microsoft Office

Project management

Job description

Location: 1, Waukesha, WI, ATSCount
Job Category: Registrar, Staff
Employee Type: Administrative Staff

At Carroll University, we are committed to identifying and employing strategies to support our goal to be and remain a socially just organization. Rooted in the Presbyterian (U.S.A.) heritage, we respect all aspects of diversity, embrace the practice of equity, expect inclusion, and embrace belonging throughout our community. Therefore, we seek applicants who can demonstrate their understanding of justice and who can inspire our increasingly diverse student population.

The Registrar provides vision, leadership and management oversight for all major activities and the supervision of the staff within the Office of the Registrar. This includes oversight of student academic records and registration processes, including the maintenance and long term retention of student academic records; the development of the term course schedule and the schedule of classes; the scheduling of all classrooms; the maintenance of the web registration system and processes; the collection and distribution of student grades; the certification of enrollment and degrees; the certification for graduation and preparation of diplomas; the monitoring of student academic standings; the enforcement of academic policies; and the maintenance of basic enrollment and demographic data. The Registrar also serves as a key player on the management of the Commencement Committee.

Responsibilities

• Administer academic policy in accordance with federal law, AACRAO (American Association of Collegiate Registrars and Admissions Officers) guidelines, accrediting agency guidelines, and the University Catalog.


• Manages the Office of the Registrar, including hiring and supervising staff, managing the office's budget, and ensuring the responsibilities of the office are being executed in an efficient, professional, and student-centered manor.


• Coordinates with the Academic Steering Committee (ASC) to provide appropriate academic action for students who are not in good academic standing; handle routine and exceptional academic requests from students and parents; coordinate the academic petition and appeal process with appropriate ASC members and personnel; provide policy and best practice for academic curriculum and ensuring that new programs and courses are meeting federal requirements and Higher Learning Commission compliance.


• Oversee curricular updates as lead administrator for Modern Campus Catalog and editor of undergraduate and graduate academic catalogs.


• Manage the curriculum approval workflow through Modern Campus Curriculum, including tracking courses and program changes.


• Establish clear protocols and documentation for catalog maintenance, program approvals, and coordination across units.


• Develop and apply information management standards to ensure accuracy and consistency in catalog workflows, course data, and curriculum records.


• Play lead role in implementing new technologies and processes; Lead role in all new program technologies for the Student Information System and other programs that affect Academics on campus.


• Manage student files and complete registration reporting.


• Work with new and current program initiatives to help determine viability of programs adjustments, including best practices, policy and procedure adherence and information gathering.


• Collaborate with Academic Advising to ensure smooth transitions for all incoming students with registration and placement exams.


• Provides leadership and supports Commencement program creation, diploma preparation, and participates in Commencement activities. Responsible for reviewing and checking audits and graduating all students.


• Work with National Student Clearinghouse and the NSLDS (National Student Loan Data System) to ensure compliance with all student enrollments throughout each semester.


• Ensure accuracy of University Catalog for all policies and programs.


• Ensure data accuracy of student files and information (goal of accuracy of degree completion).


• Set up Academic Calendar for all terms each year.


• Represent Carroll University on task forces for outside initiatives i.e: CIC: Consortium for Independent Colleges, College Board America and Higher Education Regional Alliance: M-7.


• Support and serve as a liaison to various campus constituents in specific accreditation work


• Serving as a resource to shared governance committees and on campus committees as needed.


• Perform other duties as assigned.

Qualifications

Education and/or Experience

• Bachelor's degree required; Master's degree preferred.


• At least five years of progressive experience in higher education; preferably in a University registrar's office.


• Experience managing an annual budget preferred.


• Expertise in FERPA and other federal guidelines and compliance requirements.

Technology Skills

• Strong understanding of student information ERP systems.


• Ability to use University software to create & maintain student records.


• Demonstrated ability to analyze data with a variety of tools including Excel, Access, SPSS,


• Experience with Cognos Impromptu or other report writing tools.


• Proficiency with Microsoft Office Suite.


• Project management skills preferred.

Human Relations Skills

• Ability to communicate effectively and work collaboratively across all functional areas of the campus, including faculty, staff, and senior administration.


• Ability to work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background, or job type.


• Collaborate with faculty and staff within the institution and with outside constituencies


• Communicate effectively both orally and in writing


• Oversee work being done by, and with, campus staff


• Work independently while prioritizing simultaneous and sometimes competing tasks and meeting deadlines


• Maintain a high level of confidentiality


• Exercise excellent professional judgement


• Strong written communication skills and the ability to develop technical communication related to processes and procedures.


• Ability to build and maintain strong relationships with leadership, management, students, parents, faculty and staff through a consultative, collaborative and active problem-solving approach.


• Ability to maintain confidentiality.


• Sensitivity to the needs of students, parents and colleagues.


• Strong customer service orientation and ability to communicate effectively with students and parents.


• Ability to lead and manage a strong team.


• Ability to work independently, prioritize tasks, organize work and meet deadlines in a fast-paced, time sensitive environment.


• Candidates must be willing and able to support and advance the University mission.

Compliance

• Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at the Department of Public Safety, at 239 North East Ave., Waukesha, WI 53186.

Carroll University makes employment opportunities available to qualified individuals whose skills and experience make them suitable candidates for placement. Candidates must be willing and able to support and advance the University mission.

Carroll University does not discriminate in any manner contrary to law or justice on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability or veteran's status in administration of programs or in the employment of faculty and staff.

The employment opportunities list is updated periodically based on openings. Applications will be accepted only for vacancies currently listed. All inquiries will be kept strictly confidential.