University Library Technician, Acquisitions & Discovery (Monographs)

NC State University Libraries; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

NC State University Libraries invites applications for a University Library Technician in the Monographs Unit within the Acquisitions & Discovery department. The role supports acquisitions, bibliographic control, and data management across the library systems to ensure access to materials.

The position performs complex cataloging, vendor communications, and invoice reconciliation, contributing to workflows and documentation while collaborating with staff across the library and university.

Qualifications

• High school diploma or equivalency with two years in library services or related field.
• Experience with academic-library acquisitions or cataloging preferred.
• Ability to learn new tools and adapt to complex systems.
• Ability to collaborate with the library, university, vendors and stakeholders.

Responsibilities

• Assist with acquisition, receipt, bibliographic control, and delivery of materials.
• Create and maintain bibliographic, item, financial, technical, and online data across systems.
• Perform complex copy and original cataloging for monographic resources.
• Participate in electronic resource package work and vendor communications.
• Monitor monographic ordering streams and reconcile invoices.
• Support training and contribute to workflow documentation.

Skills

Metadata skills

Data management

Library experience

Education

High school diploma or equivalent

Tools

Integrated Library System (ILS)

Electronic Resource Management (ERM)

Vendor systems

Job description

The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries’ Strategic Plan describes our mission and goals, which are aligned with those of the university. They include welcoming and engaging the whole university community; empowering students for a lifetime of success and impact; supporting research, scholarship, innovation, and collaboration; fostering entrepreneurial thinking and problem-solving; and expanding our engagement with individuals and communities across North Carolina. We carry out this work in an atmosphere where all individuals are welcomed, valued, and respected. The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine. For more information about the Libraries, please see https://lib.ncsu.edu.

The Acquisitions & Discovery (A&D) department supports the teaching and research program of the University by providing searchable metadata for the more than 3.5 million volumes and 110,000 print and electronic journal subscriptions purchased by the NC State University Libraries, thus preserving and making accessible the intellectual content of the library’s collections. The Monographs unit is one of three units within the Acquisitions & Discovery department. The main focus of Monographs within the department is to serve as a highly skilled task force to acquire, receive, describe and deliver monographic materials in all formats to facilitate use of, and access to, the library’s collections. The monographs unit creates and maintains bibliographic, financial (purchase order, invoice, Pcard receipts), technical, and online data in the library’s integrated library system (ILS), university financial system, electronic resource management system, and related knowledge bases and vendor systems.

Responsibilities

The University Library Technician applies technical, metadata, and data skills to support the increasingly complex responsibilities of monographic acquisitions and management for the Monographs Unit as well as the Acquisitions & Discovery department and the Libraries as a whole. This position assists with the acquisition, receipt, bibliographic control, and delivery of materials in all formats to facilitate use of, and access to, the Libraries’ collections.

This position creates and maintains bibliographic, item, financial (purchase order, invoice, Pcard receipts), technical, and online data in the library’s integrated library system (ILS), university financial system, electronic resource management system (ERM), and related knowledge bases and vendor systems. This position handles complex ordering and receiving tasks and provides support for other Unit staff in these areas. They perform copy, complex copy and original cataloging for monographic resources in all formats and languages. They participate in complex electronic resource package work for the Libraries, including title list reconciliation processes, data quality control, cleaning and standardization, vendor and agent communication, knowledge base work, ERM data entry, and ILS work. The position participates in receiving and resolving cataloging concerns and questions across the Libraries, as well as electronic resource access troubleshooting and problem resolution utilizing a ticketing system and communicating with stakeholders. This position participates in creating, editing, updating and maintaining workflow documentation.

This position provides daily monitoring and troubleshooting of all monographic ordering streams. They manage both manual and automated vendor invoice and order record loads, troubleshoots file load errors, and performs invoice and vendor account reconciliation. They participate in short and long term projects undertaken by the Monographs Unit and the Department, and they serve on cross-departmental teams. The position may also collaborate with the Monographs Unit head to develop acquisitions workflows and/or cataloging guidelines workflows for new formats, and may also assist with the training of new staff.

Required Qualifications

High school diploma or equivalency and two years of experience in library services, office support, or related field; or an equivalent combination of training and experience.

Preferred Qualifications

• Experience with academic-library acquisitions or cataloging practices
• Demonstrated ability to learn new tools, techniques, and skills in order to locate, analyze, and interpret data in complex online systems
• Ability to foster an environment of belonging and well-being
• Ability to work creatively and collaboratively in a team environment and establish and maintain good working relationships across the library, the university, and with vendors and other stakeholders
• Excellent organizational and time-management abilities, with strong attention to detail and the capacity to prioritize, problem-solve, and exercise sound judgment in a high-volume, fast-paced environment