University Event Scheduling Graduate Assistant (Student)

American University; Washington (District of Columbia); On-site; Part time

Job summary

American University is seeking a motivated Graduate Assistant in University Event Scheduling. This part-time position involves hands-on experience with event management and administrative support in a higher education setting, perfect for students interested in careers in event management or administration.

Qualifications

• Must be a graduate student enrolled at American University.
• Strong organizational skills and attention to detail required.
• Excellent customer service and communication skills needed.

Responsibilities

• Assist with scheduling and managing space reservations.
• Communicate with clients about event requests.
• Provide front-line office coverage and respond to inquiries.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Technology proficiency

Education

Enrolled graduate student at American University

Job description

University Event Scheduling Graduate Assistant (Student)

University Event Scheduling Graduate Assistant (Student)

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American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department

University Event Scheduling

Time Type

Part time

FLSA Status

Non-Exempt

Summary

Job Description:

University Event Scheduling is seeking a motivated, detail-oriented graduate student to join our team! This position offers hands-on experience with event scheduling systems and campus operations – ideal for someone interested in event management or higher education administration. As a staff assistant, you will help process and manage space reservations through the EMS scheduling system, communicate with event organizers, and support the team’s operational and outreach efforts.

Responsibilities

• Provide front-line office coverage, including answering the main phone line, responding to general inquiries, and welcoming walk-in guests.
• Review and process space requests in the EMS scheduling system, paying strict attention to University space policies and scheduling restrictions.
• Communicate with clients via email and phone about questions or concerns related to their event requests, offering alternatives and coordinating with campus schedulers as needed.
• Process contracts and invoices for events like Market Wednesday.
• Assist with managing user access and data updates in EMS.
• Assist with creating user guides and outreach materials.
• Occasionally support evening/weekend events during high-demand periods.
  
  

Position Type/Expected Hours Of Work

• Student.
• Part-time.
• 20 hours per week.
• Position for summer 2025 through academic year 2025-26.
  
  

Salary Range

• $18.50/hour.
  
  

Preferred Education And Experience

• Strong organizational skills, attention to detail, and commitment to producing quality work.
• Excellent customer service and communication skills.
• Interest and ability to work with technology and process large amounts of information.
• Professionalism and the ability to work independently and collaboratively.
• Preference for candidates who can commit to at least one full academic year (excluding summers).
• A two-year commitment is preferred.
• Occasional evening/weekend availability during peak periods is a plus.
  
  

Other Details

• This position is available only to enrolled American University students.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.
• Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.
  
  

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [e-mail].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Higher Education

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