University Ave Front of House Team Member

Chick-fil-A; West Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from leaders

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A, Inc. (USA) invites applications for a Team Member – Front of House. This role supports delivering a signature Chick-fil-A dining experience with a friendly, engaging service and a focus on guests’ needs throughout their visit.

Team Members work under independent Owner/Operator leadership with flexible scheduling, opportunities for development, and a community-focused work environment that values teamwork and hospitality.

Qualifications

• Customer service oriented with a cheerful attitude.
• Strong interpersonal and communication skills.
• Ability to multitask and adapt in a fast-paced environment.
• Reliability and punctuality are essential.
• Ability to work flexible shifts, including Sundays when required.

Responsibilities

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Honor and encourage others to follow the vision and values of the restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Skills

Customer service

Interpersonal skills

Multitask

Flexibility

Reliability

Job description

Openings for students under 16 years old are limited

Team Member – Front of House

At Chick-fil-A, the Team Member role is more than just a job—it is an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type

• Full-time
• Part-time

Age Requirement Notice

While we welcome applicants of various ages, positions for Team Members under 16 years old are very limited due to scheduling needs and labor regulations. Availability and business needs will be key factors in hiring decisions.

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Honor and encourage others to follow the vision and values of the restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry up to 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.