Front of House Team Member

Chick-fil-A; Overview Gardens (DE); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from experienced Operators

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Front of House Team Member to deliver signature Chick-fil-A service in a friendly environment. You will greet guests, maintain eye contact, and build genuine connections while upholding brand values and dress code.

This full-time role offers a fun, growth-oriented workplace with flexible scheduling and Sunday closures. You will work closely with Operators and Leaders to provide excellent guest experiences and contribute to a strong team dynamic.

Qualifications

• Must be consistently reliable with a cheerful, positive attitude.
• Customer service orientation and ability to connect with guests.
• Strong interpersonal skills and teamwork ability.
• Detail-oriented, able to multitask and stay focused.
• Willing to work flexible schedules and stand for long periods.
• Ability to lift and carry weight as required and stay on feet.

Responsibilities

• Smile and greet guests to create a welcoming atmosphere.
• Maintain eye contact and speak enthusiastically with guests.
• Make emotional connections and follow the restaurant's vision and values.
• Multitask quickly yet thoroughly in a fast-paced environment.
• Be team-oriented, adaptable, dependable with a strong work ethic.
• Work on their feet for several hours and communicate effectively.
• Adhere to Chick-fil-A rules and dress code at all times.
• Assist with other duties as assigned by leadership.

Skills

Consistency

Reliability

Cheerful attitude

Positive attitude

Customer service oriented

Interpersonal skills

Detail-oriented

Multi-tasking

Team oriented

Flexible schedule

Stamina to stand long hours

Physical strength for lifting

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time, $16+/ hour

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry XX-XX lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.