University Ave Front of House Team Member

Chick-fil-A; West Des Moines (IA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

A fun work environment

Flexible scheduling

Closed on Sundays

Learning from experienced Operator and

Restaurant Leaders

Growth and development to reach your

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Member for Front of House to deliver exceptional dining experiences in a fast-paced, guest-focused environment. This role emphasizes smiling, eye contact, enthusiastic communication, and building connections with guests while adhering to brand standards and dress code.

Positions include full-time and part-time options with opportunities to learn from experienced Operators and leaders, plus growth and scholarship opportunities, and competitive pay.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Strong interpersonal skills.
• Detail-oriented.
• Able to multi-task.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Have the ability to lift and carry up to 50 lbs on a regular basis.
• Have the ability to stand for long periods of time.

Responsibilities

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Honor and encourage others to follow the vision and values of the restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Skills

Consistency and reliability

Cheerful and positive attitude

Loves serving and helping others

Customer service oriented

Strong interpersonal skills

Detail-oriented

Able to multi-task

Works well independently and in a team

Flexible schedule

Lift up to 50 lbs

Stand for long periods

Job description

Team Member - Front of House

At Chick-fil-A, the Team Member role is more than just a job-it is an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time
• Part-time

Age Requirement Notice:

While we welcome applicants of various ages,positions for Team Members under 16 years old are very limiteddue to scheduling needs and labor regulations. Availability and business needs will be key factors in hiring decisions.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guestsHonor and encourage others to follow the vision and values of the restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry up to 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.