Universal Teller I (Full Time)

INTERNATIONAL BANK OF COMMERCE; Town of Texas (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Universal Teller I to deliver exceptional customer service and process banking transactions. This full-time role emphasizes the importance of maintaining a balanced cash drawer and building strong customer relationships to identify their banking needs. The ideal candidate will thrive in a team-oriented environment, focusing on quality and accuracy while promoting bank products. Join a dynamic workplace that values innovation and community engagement, providing you with the opportunity to grow and succeed in your career. If you are service-oriented and eager to make a difference, this position is for you!

Qualifications

• High school diploma or GED is required for this position.
• Experience in cash handling and customer interaction is preferred.

Responsibilities

• Process various customer bank transactions while delivering excellent service.
• Balance cash drawer and promote bank products to meet customer needs.
• Assist in training and support for branch procedures.

Skills

Good oral and written communication

10 Key

Focus on Quality/Accuracy

Teamwork

Sensitivity to Guidelines

Focus on Sales/Results

Service Oriented

Learning Strategies

Mathematics

Critical Thinking

Problem solver

Judgment and sound decision-making

Education

High school graduate or GED equivalent

1 to 6 months cash handling preferred

1+ years of experience interacting with people preferred

Job description

Universal Teller I (Full Time)

Location: Zapata, TX

Time Type: Full time

Posted on: 3 Days Ago

Job Requisition ID: R12070

About IBC Bank

IBC Bank's successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers, and communities. We hire talented, creative, and dedicated individuals to help our business succeed. We value leadership, community engagement, and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments with a focus on being customer-centric and striving to provide excellent customer experience.

This is an in-office position.

Department: 705 Teller Operations

Job Summary

The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience.” This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in building customer relationships to identify products and services to meet the customer’s banking needs.

Essential Job Functions

The statements on this job description are intended to describe the general nature of the level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Process paying and receiving teller transactions
• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Balance and maintain assigned cash box and vault if applicable, as well as perform end of day process
• Meet customer financial needs by promoting bank products and services through lobby, motor bank, and outreach activities
• Perform successfully to the Sales Performance Goals and Referral Programs
• Participate in product and service initiatives for bank growth
• Attend company meetings
• Process foreign currency transactions
• Follow proper procedures to minimize errors and reduce losses
• Assist in solving issues that pertain to customer transactions
• Answer all banking related inquiries
• Operate and maintain all necessary teller equipment
• Assist with branch procedures under dual control requirements including branch opening/closing
• Assist on-the-job training for their branch and other branches
• Flexibility to report to work and assist other branches
• Perform the duties of the sales functions
• Perform other duties as assigned

Skills

• Good oral and written communication (Bilingual preferred for border markets)
• 10 Key
• Focus on Quality/Accuracy
• Teamwork
• Sensitivity to Guidelines
• Focus on Sales/Results
• Service Oriented
• Learning Strategies
• Mathematics
• Critical Thinking
• Problem solver
• Judgment and sound decision-making abilities

Education & Experience

• High school graduate or GED equivalent
• 1 to 6 months cash handling preferred
• 1+ years of experience interacting with people preferred