Universal Community Banker II

First Commerce Bank; Bordentown (NJ); On-site; USD 33,000 - 46,000; Full time

Job summary

First Commerce Bank in New Jersey seeks a diligent bank teller with at least three years of cash handling experience. You will greet customers, process deposits and transfers, and support account opening and maintenance.

You must be fluent in English, possess strong numerical and communication skills, and be flexible to travel between branches, including evenings and weekends. The role emphasizes accuracy, integrity, and team collaboration.

Qualifications

• High School Diploma or equivalent with at least three years of bank teller cash handling experience.
• Proficient English reading, writing, and grammar.
• Strong customer service and communication skills; ability to work well in a team.
• Proficient PC skills including Microsoft Excel and Word.
• Willingness to travel to other locations within the region and flexibility with scheduling.

Responsibilities

• Greet and serve customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships; meet customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships.
• Address customer questions and concerns; refer to internal resources for resolution; act with integrity and adaptability.
• Participate in ongoing teller training; cross-train to assist customers when management is not present.
• Assist daily branch operations including reporting, audits, ATMs, coin machines and the main cash vault.
• Assist in monthly branch audits including teller cash audits, vault cash audits, ATM audits and Recycling Machines audits.
• Process routine and complex transactions including account openings/closings, deposits, withdrawals, loan payments and transfers.
• Travel to other locations/branches within the region and adapt to schedule changes including evenings and weekends.

Skills

English proficiency

Analytical skills

Mathematical skills

Customer service

Interpersonal skills

PC skills

MS Excel

MS Word

Team player

Education

High School Diploma or equivalent

Job description

Basic Qualifications

Education/Training: High School Diploma or equivalent with at least three years of bank teller cash handling experience.

Skill(s):Proficient in English, reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communication, interpersonal relations, and customer service skills; proficient PC skills including working knowledge of Microsoft Excel, Word, strong team player.

Experience: A minimum of (3) years of bank teller experience is required.

• Performs various duties to support the paying, receiving and relationship function of the branch office of which the following are illustrative:
• As a bank teller greets and serves customers in a friendly and courteous manner.
• Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products.
• Identify customers with additional profit potential and develop action plans to expand these relationships.
• As a bank teller addresses customer questions and concerns; refers to appropriate internal resources for resolution. Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations.
• Actively participate in bank teller ongoing training. Cross-train to perform duties necessary to assist customers when management is not present.
• Assist with the daily operations of the branch including reporting, audits, ATMs, coin machines and the main cash vault.
• Assist in monthly branch audits including bank teller cash audits, vault cash audit, ATM audit, bank teller Recycling Machines audits.
• As a bank teller process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments and transfers.
• Position requires flexibility and willingness to travel to other locations/branches within your region and to adapt to schedule changes during the workday to include evenings and Saturdays or Sundays.

First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.

First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.