Universal Banker | Trempealeau, WI

Citizensfirstbank; Wisconsin; On-site; USD 32,000 - 48,000; Full time

Job summary

Join a family-owned community bank that values meaningful contributions and supports local organizations. As a Universal Banker, you will play a vital role in assisting customers with their banking needs, from processing transactions to providing exceptional service. Enjoy a competitive wage, comprehensive benefits, and a family-oriented culture that encourages community involvement. This is not just a job; it's an opportunity to grow your career in a supportive environment where your contributions truly matter. If you're ready to make a difference and be part of a dedicated team, apply today!

Benefits

Competitive wage

Year-end bonus

Discretionary profit share CD contribution

3% safe harbor contribution to 401k

Fully comprehensive benefits package

Family-oriented culture

Community involvement and Volunteer PTO

Bank-sponsored get-togethers

All-staff training and celebration days

Free coffee

Qualifications

• High School Diploma or GED is required.
• Banking and customer service experience preferred but not mandatory.

Responsibilities

• Process deposits, withdrawals, and loan payments accurately.
• Assist customers with inquiries and troubleshoot issues.
• Maintain compliance with bank regulations and confidentiality.

Skills

Customer Service

Cash Handling

Banking Regulations

Problem Solving

Education

High School Diploma or GED

Job description

Citizens First Bank is now seeking a Universal Banker to work from our Trempealeau branch! This position could be full-time or part-time dependent upon candidate preference.

Citizens First Bank is a family-owned community bank with roots dating back to 1969. We are proud of our role in helping people and businesses grow and thrive in Viroqua, Sparta, Trempealeau, Viola, Centerville, and Holmen.

At Citizens First Bank, we proudly support local community organizations, and our employees actively participate in community events and volunteer opportunities. Our strength lies in our people; their diverse experiences, backgrounds, and unique perspectives enrich both their roles and the communities we serve. If you’re looking to be part of a team that values meaningful contributions, apply today and take the next step in your career!

POSITION SUMMARY: Performs teller duties accurately and professionally. Assists with customer inquiries/problem solving.

PRIMARY RESPONSIBILITIES:

1. Accurately process customers’ deposits, withdrawals, loan payments, loan advances, cashier’s checks, money orders and other routine requests.
2. Recognize any suspicious behavior and have the ability to make decisions on when to consult higher management on any transactions.
3. Routinely provide customers with necessary information and troubleshoot customer issues.
4. Familiar with customers’ resources to be able to assist customers.
5. Daily branch balancing functions (cash drawer, TCR, vault, coin machine).
6. Assist in the opening and closing duties and operations of a branch.
7. Uncover customer needs and recognize customer cues for appropriate products and services.
8. Maintain compliance with all bank regulations applicable to job duties.
9. Follow all bank policies, procedures, and compliance regulations.
10. Maintain confidentiality of customer information.
11. Other duties as assigned.

ROLE QUALIFICATIONS:

Education

1. High School Diploma or General Education Degree (GED)

Experience

1. No minimum experience requirement
2. Banking and/or customer service experience preferred.

PERKS OF WORKING WITH US:

1. Competitive wage.
2. Year-end bonus.
3. Discretionary profit share CD contribution for retirement.
4. 3% safe harbor contribution to 401k.
5. Fully comprehensive benefits package.
6. Family-oriented culture and teams.
7. Community involvement and Volunteer PTO.
8. Bank-sponsored get-togethers outside of work.
9. All-staff training and celebration days.
10. Free coffee.
11. And so much more!

***This position would start with Express Employment and after 500 hours worked, would have the opportunity to be hired on as a Bank Employee if full-time.