Universal Banker & Teller - Customer Growth & Service

BankWest - South Dakota; Pierre (SD); On-site; USD 30,000 - 40,000; Full time

Job summary

A regional banking institution in Pierre, South Dakota is searching for a Bank Teller. This role involves accurately processing customer transactions, managing both personal and business accounts, and enhancing customer service. Applicants must have a high school diploma and complete the ABA Universal Banker Certification. Ideal candidates will possess strong customer service skills and be able to handle multiple tasks while maintaining quality service.

Qualifications

• High school diploma or equivalent is required.
• Completion of the ABA Universal Banker Certification Program is needed.
• Experience in customer service is essential.

Responsibilities

• Greet customers and determine their banking needs.
• Process customer transactions accurately across various platforms.
• Open and close personal and business accounts.
• Identify and resolve customer dissatisfaction.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Ability to manage multiple tasks

Knowledge of banking terminology

Education

High school diploma or equivalent

ABA Universal Banker Certification

Job description

A regional banking institution in Pierre, South Dakota is searching for a Bank Teller. This role involves accurately processing customer transactions, managing both personal and business accounts, and enhancing customer service. Applicants must have a high school diploma and complete the ABA Universal Banker Certification. Ideal candidates will possess strong customer service skills and be able to handle multiple tasks while maintaining quality service.